About paolo bevilacqua

paolo bevilacqua · 07-06-2019

I have agents log in on the two nodes in pseudo load-balancing manner.That seems to work fine, but is there a way to see how many sessions each node has?

paolo bevilacqua · 03-16-2019

Finesse / UCCX 11.6(1) ES5. When <UserPref> is configured in the XLM definitions, my gadget shows a settings button next to the title. However these settings never show up,looks like Finesse attempts to load an external source: Mixed Content: The pag...

paolo bevilacqua · 03-13-2018

I have a TAC case (684122397) for this, but let me ask here too.After upgrading UCCX/Finess from 11.5(1) to 11.6(1) ES02 loading 3rd party gadgets configured in "relative path mode" fails with the designated tab on Finesse desktop showing:There were ...

paolo bevilacqua · 03-23-2017

If no argument is given to the command "infotag get leg_state" there no error from TCL/IVR, but align errors. Also the router can crash but could not reproduce, if I can will post more info here. Can be reproduced with the minimum scriptproc actHando...

paolo bevilacqua · 12-06-2016

Status ls_020 is undocumented. However the following printed at the same time from voice logging:3304746: Dec 5 19:34:13.615 PST: %VOICE_IEC-3-GW: C SCRIPTS: Internal Error (No dialpeer match): IEC=1.1.128.11.5.0 on callID 756342 GUID=B125A228BA9B11...

paolo bevilacqua · 02-02-2021

That command does not exist, at least in 11.0. The correct CUCM CLI command has been previously indicated in this thread.

paolo bevilacqua · 07-17-2019

@dekwan wrote: I am not aware of a way to see how many sessions each node has. I don't believe that the Finesse server even keeps that count. Thanks. Certainly it does internally, as it must handle the overall HA architecture. I think it would be a ...

paolo bevilacqua · 07-02-2019

I want to add on this issue. It's a major flaw that there is no way to add root certificates for SMTP without shell access, especially for the devices which cannot be placed under support. In the past I was able to upload valid these by hacking to sh...

paolo bevilacqua · 03-23-2019

For consistency with the Call Control gadget could be desirable to fetch the display names configured in Finesse admin "Call Variables Layout". This code snippet shows how to do that. In addition it uses an array to list the variables that should not...

paolo bevilacqua · 03-23-2019

Yes I'm running ES2 Active Master Version: 11.6.1.10000-51Active Version Installed Software Options:ciscouccx.11x.CSCvj74116-chrome67-ET.copciscouccx.1161.ES02.24.copuccx-language-pack_26-11.5.1.10000-1.cop The issue that I have is the first one desc...

Member Since	‎10-24-2006 01:13 AM
Date Last Visited	‎11-18-2022 02:48 AM
Posts	30,833
Total Helpful Votes Received	17676

User Statistics

User Activity

Check Finesse Server connections?

Finesse gadgets.Prefs issues

Upgrade to 11.6(1) ES02 breaks relative path gadget

Traceback / crash with infotag get leg_state

ev_setup_done status ls_020?

Re: How to find CUCM UUID for license purpose

Re: Check Finesse Server connections?

Re: CUE Voicemail SMTP Issues

Re: UpdateCallVarible Sample Gadget

Re: Finesse gadgets.Prefs issues