Customer purchased $1.3M of ACI and N9K gear in 2014 / 2015. Were there any ACI licenses associated to PID ACI-C9508-B1-96PX at that time? If not, how would they determine if there were ACI licenses included in their purchase?
My customer submitting the following questions:
Is it possible to track licensing information with the SNTC portal (Such as device licenses for the Communications Manager)- Would we be able to see associated contract numbers of applications o...
I have had a customer ask if the "Date of Manufacture" be obtained in the SNTC Portal. Is this possible, and if so, from what view / report? If not, any recommendations on where this information could be obtained?
This question was asked by a customer during portal training: Is there anywhere in the portal where a user can find End of Life or Last Day of Sale information in the portal. They are away of the LDOS information and that these items a...
Due to the fields available in the Custom Inventory view, there is the possibility of getting duplicate lines for the same device. This can occur for example if a device has coverage under an active contract that is about to expire and a...
Users can associate contracts to their profiles simply by logging into their profile tool and adding the contract. If approval is needed by an administrator, the contract administrator will be notified.
As for the contract not showing in...
1. Alerts Management is an Admin function, therefore that functionality is available in the Administration section. The data still needs to be visible to the standard user, and therefore is "read-only" in the Alerts section.
2. The "Others...
What browser was the customer using? I would recommend Chrome as a first choice. I would also recommend clearing the browsing history and relaunching the browser. If the issue persists, please reply to this post with the browser and ver...