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Hi there,I've been reading that Caller ID or ANI on FXO ports on a router controller by an CUCM R7.1 with MGCP it's no supported, but in R8.X the caller ID works?I read on the web that CUCM R8.X was expected to support this feature over FXO ports con...
I have the following situation, one central office and tree remote offices each one have a 2911 as SRST, the 2911 also have FXO and FXS ports for analog internal users and analog trunks.When the data link with central Office it´s lost, all the IP pho...
Hello There,First I would like to whish you all a happy new year, and a great 2012!!!Second please helpme!!! I'm stuck with a silly issue with de unity conection R8.5. I have this VM conected with a UCCM R8.0 and almost everything it's working fine, ...
Hello,I would like to Know if for use encription on CUCM R8.X installed on UCS server with vmware, do we need the USB encription (KEY-CCM-ADMIN-K9=) Key? As fas as I know this usb key has to be connected on the server where is installed the CUCM appl...
Hello I'm new with CCX, but I had some experience working with another Call Center products from Alcatel-lucent. On those plattforms I could forward all the call that are incoming to the contac center to external numbers, ofr example movil phones or ...
Hi Lalit, I've the same issue with a CUCM R8.0 conected with a sip trunk to a GSM gateway hypermedia. Whe I do an outbound call it releses after 30 seconds.did you salve your issue?Regards,Luis
Hi Leonardotadeu,I already had this lines on my configuration!application global service alterenate default!I didn't have this: " ccm-manager fallback-mgcp" I wil put on the configuration, tested and see what happen.Could you explain what would do t...
Hi Mohamed Libya,Thanks for the link, I used the disconect tone configuration to solutions this issue "when there are external inbound calls to our systems, the call rings once and then nothing happen, nor ringing signal on the assitants IP phone. ...
Hi folks, thanks a lot for your comments, al lats there was some issues with the CSS and the partitions that were assigned to the VM ports taht have the MWI facility. I changed the CSS and the partitions to the same as the internal phones, and the MW...
