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Hi Friend,Is it possible to create a 3rd-party client for Finesse server in .Net (C#)?I could see it is possible to access/modify the information through REST APIs (HTTP/HTTPS). However I would be glad if you guide me how to get registered to the Fin...
Hi Everybody,We are implementing chat solution through UCCE-9.0 with WIM and Finesse Agent Desktop.The issue we are facing is that, when the chat contact is getting delivered to the WIM chat page Finesse notification server is not relaying any CTI ev...
Hi Dlender,Thanks for your reply.How about the CTI related events of the user?I feel a new incoming dialog (any media type - voice/email/chat) of the user should be notified to the Finesse Server. Also would like to mention that in the Finesse web se...
