Malik Ehtasham
Level 1
Level 1
Member since ‎06-19-2013

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  • 27 Posts
  • 0 Solutions
  • 6 Helpful votes Given
  • 5 Helpful votes Received
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We are working  on Finesse ccx 10.6 . We need to upload our custom gadgets. There are already few built-in gadgets which we want to remove. We have deleted the gadget tab inside the Desktop layout , but still the built-in gadget didn't disable, thoug...
I am working on CCX outbound campaign management.I am focusing on Agent base direct privew campaign.  I come across with a very strange behavior. If first time i import the number , call went very well. and every thing goes fine. but if i import the ...
Hello Every one. In Callback API, feature , I read that this feature is use to initiate a callback from customer. I have read a lot of document about this. Almost all things are pretty much clear to me except one thing. 5: The agent's phone places an...
Hi All, I am CVP VXML developer and i have a question about Custom logging in VXML. I have simple VXML application, in which i have used one JAC(Java Action Component) ,inside JAC, i have incooperated  a custom jar.I have placed that custom jar file ...
Hello Everyone, I have started working on Agent Request API's. But i am still confuse what is this. I have studied few books and watch videos, but still i didn't get the exact idea. Are they part of social minor, or can we use them independently, i c...
Community Statistics
Member Since ‎06-19-2013 03:42 AM
Date Last Visited ‎02-07-2021 09:13 PM
Posts 27
Total Helpful Votes Received 5
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