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With UCCE, You can only put your own agent’s extension on hold, you cannot put another agent on hold.Per the Dialog – Take Action on a Participant description in the developer guideAgents can only act on a participant of a dialog when they are that p...
There is no Finesse API to reposition a gadget. You can change the height of the gadget using the gadgets.window.adjustheight which is described in Chapter 9 of the Finesse WebServices developer guide here
https://developer.cisco.com/docs/finesse/#!r...