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Hello, everyone.We have a customer who uses uccx 10 and cucm 10 and wants to integrate his call center with salesforce.As I concluded after reading docs, forums and articles cisco call connector and crm connector are not the options as one of them is...
Hello, everyone.I'm trying to signup a user using URL API. My request is as follows:https://<mydomain>.webex.com/<mydomain>/p.php?AT=SU&FN=testfname&LN=testlname&EM=user@google.com&PW=SomePassword!1&PID=<myPartnerID>&WID=someuserwidThe response I get...
Well, now I need some clarification )I'm totally confused with what finesse can do.I guess I can basically set it up to display some page on some action. Right?For example, when a call comes in - display page A.When an aget picks up the phone - displ...