Dear,We have migrated our CSPC server from 2.10 to 2.11. ver. According to the Cisco guide, we followed the backup configuration process step by step, and all went well. After migration, we are not able to submit the collection job to Cisco. We are r...

Dear Cisco,Please, are you able to explain us more about the messages that we can see in our SNTC portal:1. Inventory - Inventory by sites - Installed-at Site - “Site verification required” attached picture SNTCP -12. Contracts - Covered - Reason - "...

Dear Cisco, all,We recently installed the Cisco Collector Server and with our Customer Administrator role we have normal access to the SNTC portal and everything looks good.After a test period, we started with the creation of a Customer User role for...