As suggested by others, inbound redundancy (Load balancing) should be done by the service provider, So they need to need to be from the same service provider (part of the same trunk).Outbound is to add both the gateways in the RG and using circular a...
Try running a DNA analyser with Gateway incoming CSS and the called number as 3810.There seems to be a problem with the translation. Check these.DN on the phone should be configured as 3810 or if it is something else then there should be a TP convert...
i see that the call is failing with cause code 18 (no user response).There is only one dial-peer pointing to a single callmanager, do you have only one callmanager configured.If there are more servers try adding dial-peers for the other severs as wel...