Hello everyone,Package CCE, CUCM 9.1, Finesse 9.1Can someone help me verify if Finesse work with Extension Mobility?I already have EM configured and running. Agents are able to login to any CIPC but cannot login to Finesse. It will give, error "The d...

Hello everyone,I need help on PCCE ICM Scripting.Calls are not routing to agents if its going through a Skill Group or Queue to Skill Group node. Calls will be routing if i will try Agent node. I cann see the calls hitting the Node in monitor mode. I...