My company has a sip trunk to our voip provider and everything works great. They don't use credentials to authenticate, just based on our ip address. Recently we started working with an IVR vendor to setup a sip trunk between our UC560 and an on pr...
I have a new UC560 and I cannot get the voicemail to email function to work. I have tried relaying through multuple hosts (all of which I have confirmed working). I have tried using hostnames and routing straight to an ip address and bypassing dns....
I have a client with a UC560 and 5 smart callconnector operators. Everything is working great except one of the operators keeps getting stuck "on a call" in the callconnector operator telephone status for all the operators. Basically it shows that ...
Is it possible to silently monitor calls realtime in CUCM 6.1? I'm playing with the built in call monitoring but I can't figure out how to initiate the monitoring session or how to send the session to the supervisor phone. I've setup the barge feat...
I've setup a site to site vpn on an ASA 5510 using ASDM (as I have many times before) and the tunnel appears to be up but I am not able to pass traffic. When I run the packet tracer from my inside network to the remote destination network, it shows ...
James-Thanks for responding and checking the debug. Obviously I have to work with the vendor of the IVR system and I'll share this information with them. In the debug are you able to see what far end device is responding? I just want to make sure ...
Additional information:Here's what the dial-peer shows for the previous calls - Last Disconnect Cause is "39 ",Last Disconnect Text is "bearer capability not authorized (57)",voice service voip allow-connections h323 to h323 allow-connections h323 t...
Daniel-Thanks for your assistance. I can see how to enable the traces from the CUE CLI but how do I read them once they're enabled?Also, if I login to the CUE web gui and attampt to send a test email, the page submits the form and my web browser say...
Alexander-Thanks again for all of your recommendations! Unfortunately, I have already tried setting the DNS under the System -> Domain Name Settings and I have tried sending to the ip address instead of the FQDN of the smtp relay host. I've done ab...
Alexander-Thanks for clarifying. I'm actually relaying through an external host so my traffic from the 10.1.10.0 vlan should be nat'd to the wan ip address. I have done setups relaying through an internal Exchange server where I've had to give that...
