Heads Up :
The post you are writing will appear in a public forum. Please ensure all content is appropriate for public consumption. Review the employee guidelines for the community here.
I found that the fix for this is to install the latest phone firmware. I found other messages relating to issues with older firmware and 7970's which fit my case. Firmware upgrade and restarting the PC running VT 2.0.2 fixed me right up. Hope this...