Heads Up :
The post you are writing will appear in a public forum. Please ensure all content is appropriate for public consumption. Review the employee guidelines for the community here.
Hi Guys, I'm trying to create a wx-cc header widget that uses the vteamTransfer agentContact API, to transfer a call to an entry point that plays an announcement. We have created the entry point and I'm able to get the entry point details using the D...
Hi Nico,
Thanks for that, we haven't tried the inboundqueue type since the requirement from the client is to simply play a message and disconnect the call so we were hoping to be able to transfer the call to an entrypoint with an announcement on it...
Thanks Paul!
I've just tested it by making the FromExtVXML variables persistent and I can see the data passed back on the Termination_Call_Variable table so although I can't set the calltype I'll be able to build some custom reports joining the val...
Thanks Paul,
What I was trying to do was to set a calltype passed back to ICM on one of the FromExtVXML elements (I can't test this now but I'm almost sure I got this working in 11.5 a year or so ago using your onCallEnd class however I might be wr...
Hi Jimmy,
Quick question, did you ever manage to get the call or any data sent back to ICM? we've been trying to apply the above workarounds and although Paul's onCallEnd class is called successfully, in our case the call never makes it to ICM and ...
