About uzuluaga

uzuluaga · 04-25-2022

Hi Guys, I'm trying to create a wx-cc header widget that uses the vteamTransfer agentContact API, to transfer a call to an entry point that plays an announcement. We have created the entry point and I'm able to get the entry point details using the D...

uzuluaga · 06-26-2013

Hello, does anybody know if it's possible to import a deployed CVP app into call studio without having the project files for it?regards,Unai

uzuluaga · 05-26-2022

Hi Nico, Thanks for that, we haven't tried the inboundqueue type since the requirement from the client is to simply play a message and disconnect the call so we were hoping to be able to transfer the call to an entrypoint with an announcement on it...

uzuluaga · 05-12-2022

hey Arunabh, did you have any luck with this or you didn't have a chance to look into it yet? regards, Unai

uzuluaga · 12-05-2018

Thanks Paul! I've just tested it by making the FromExtVXML variables persistent and I can see the data passed back on the Termination_Call_Variable table so although I can't set the calltype I'll be able to build some custom reports joining the val...

uzuluaga · 12-05-2018

Thanks Paul, What I was trying to do was to set a calltype passed back to ICM on one of the FromExtVXML elements (I can't test this now but I'm almost sure I got this working in 11.5 a year or so ago using your onCallEnd class however I might be wr...

uzuluaga · 11-29-2018

Hi Jimmy, Quick question, did you ever manage to get the call or any data sent back to ICM? we've been trying to apply the above workarounds and although Paul's onCallEnd class is called successfully, in our case the call never makes it to ICM and ...

Member Since	‎03-06-2013 01:55 AM
Date Last Visited	‎06-15-2023 06:50 AM
Posts	11

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transferring calls using vteamTransfer

Importing CVP deployed apps to call studio

Re: transferring calls using vteamTransfer

Re: transferring calls using vteamTransfer

Re: Changed in HotEvents Strings with VVB11.6

Re: Changed in HotEvents Strings with VVB11.6

Re: Changed in HotEvents Strings with VVB11.6