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Hello, We've installed the CSPC collector on a customer, but it was not possible to associate our account in their CSAM portal, as recommended.But, even if it is not possible, I'm able to generate his report in SNTC portal.Is this because I'm install...
Hi,
After I try to register my customer as delegated administrator (DA). We only received the email to confirm the registration request. But we did not receive the email confirming our access to services.cisco.com.
When we try to access services....
I'm trying to add my company's CCO to view my customer's SNTC portal. But when I try it's not possible to select the checkbox.
As if my company does not have contract with the client, but there is a contract and it is shown on the portal as "Patner ...
Hello
Finished the upload process. And we looked at the portal and found in "all hosts" the word "MASK" in "hostname" and the IPs are also not shown correctly.
The following image attachment.
We believe it to be a problem.
Hi, antchris
Sorry, I must have explained it wrong. My customer doesn't have access to anything yet.
On Wednesday of the last week (11/21) we registered but we still don't have access to the portals (services.cisco.com and cdceb.cloudapps.cisco....
We have a contract with the customer. It would be a PSUP contract, however in the SNTC portal it is shown "PARTNER BRANCED CONTRACTS" to the customer in the equipment that is in this contract.
