About Alex-ubic34

Alex-ubic34 · 09-12-2013

Hi,I have a little problem with some SPA514G and my UC320W.My configuration is simple, we have a UC320W with a sip trunk to my service provider and we have 6 SPA514G.Everything works fine for internal call and external call trough my SIP provider but...

Alex-ubic34 · 05-10-2012

Hi,After a long search, I don't find information on the process of update release key for the endpoints in the TMS.In TMS, some endpoints don't have license key for the update although they are under maintenance while others pick them up correctly....

Alex-ubic34 · 09-19-2013

Ok I found my problem. After differnet network trace, the problem come from the cisco switch 2960s. The SPA514G send correctky the ack message but the switch don't send this message to the UC320W.At the installation, I have configured the network po...

Alex-ubic34 · 05-16-2012

Martin,could you please tell me how I can mark this thread as solved ?/Alex

Alex-ubic34 · 05-16-2012

Hi Martin,I've open a ticket to the TAC and the support asked me a list of all endpoints serial number affected by this problem.The support has check the service contract on each endpoint with a test tool and they seems look good.He asked me to take...

Alex-ubic34 · 05-11-2012

Hi Martin,thanks for your quick answer,the service URL in the TMS is ok.when I try to connect in a browser to this URL, I have a ERREUR 400, that OK.the ping request give me this IP 194.0.215.3, that OK.and when I click on check updates on the endpoi...

Member Since	‎05-10-2012 06:29 AM
Date Last Visited	‎07-18-2018 12:03 AM
Posts	6

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UC320W & SPA514G No SIP ack from SPA514G

No release key for endpoint update in TMS

UC320W & SPA514G No SIP ack from SPA514G

No release key for endpoint update in TMS

No release key for endpoint update in TMS

No release key for endpoint update in TMS