About Jens Didriksen

Jens Didriksen · 01-31-2016

TMS 15.1 C-series: TC7.2.1, TC7.3.4 SX20 and 80: TC7.3.4 and EC8.01 All end-points registered to VCS with both H.323 and SIP addresses. TMS Conference Settings/Advanced Settings: Preferred Protocol in Routing: H.323 Default call protocol set on all e...

Jens Didriksen · 12-18-2014

Release notes here: http://www.cisco.com/c/dam/en/us/td/docs/telepresence/infrastructure/vcs/release_note/Cisco-VCS-Release-Note-X8-5.pdf/jensPlease rate replies and mark question(s) as "answered" if applicable.

Jens Didriksen · 10-02-2014

Upgraded to TMS 14.5 this morning and now finding, to my great dismay - that none of my phone books are available in the drop-down menu in the Add Participants pop-up window - see attached screenshots.All phone books are otherwise showing up correctl...

Jens Didriksen · 06-14-2014

Getting a very annoying echo cancellation delay warning on some systems after upgrading these to TC7.1.x (all systems now on TC7.1.3), see screenshot:seeing similar warning on some SX20, C40 and C60 after upgrade, and here is the interesting bits;non...

Jens Didriksen · 04-28-2014

I'm hearing Intelligent Proximity will be re-introduced in the Experimental Settings menu in the C-series as of TC7.1.2 due out in May.It will be an unsupported feature, so no more developments or bug fixes can be expected (but then Cisco also said J...

Jens Didriksen · 09-19-2016

This is a known issue which has been extensively dealt with in this forum on a large number of occasions, take a look at https://supportforums.cisco.com/discussion/12917996/sip-spam-call-attack-and-mcu-and-vcs-e and you'll find links there to a numbe...

Jens Didriksen · 09-08-2016

To be able to connect using hostname address, which is the A record, the end-point needs to be registered to a VCS-E, or similar device, and "include address record" must be enabled in its DNS zone, this will enable the VCS-E to lookup, and use, DNS ...

Jens Didriksen · 08-31-2016

If there's no SRV records, then calls to alias@domain.com will fail. In that case you will have to call alias@VCE-E_Public_IP_Address and hope they have relevant search rules in place which will forward the call. Here's another very good DNS SRV reco...

Jens Didriksen · 08-28-2016

Doesn't matter if it's xxxx@xxxx.domain.com or xxxx@domain.com - any URI type address using that kind of format must have SRV records in place pointing to the device handling the calls. When your system attempts this kind of call, it will do a DNS lo...

Jens Didriksen · 08-27-2016

That software version is seriously old considering C-series is now up TC7.3.6 - won't help with this issue though. So, since their SIP URI is alias@domain, their system must be registered with a CAC device such as a VCS, CUCM etc. They will also need...

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TMS 15.1 does not respect Preferred Protocol in Routing

VCS X8.5 is out

Phonebooks disappeared from scheduling interface after upgrading to TMS 14.5

Echo cancellation delay warning after upgrading to TC7.1.x

Intelligent Proximity making a comeback to C-series in TC7.1.2

This is a known issue which

What Joe said is correct, to

If there's no SRV records,

Doesn't matter if it's xxxx

That software version is