vivnd maps to CCNA Video and civnd to CCNA Collaboration - see comparison here: http://learning.nil.com/news/show/what-is-new-in-ccna-collaboration-compared-to-ccna-video-and-ccna-voice/ /jens Please rate replies and mark question(s) as "answered" if applicable. ... View more

"If you do have a call control server like the ones mentions, depending on how your environment is setup, you should be able to call a Blue Jeans address as long as it's formatted as alias@domain." URI dialling works fine without using CAC device if/when the external party being called is using one - tested this earlier with one of my SX10 running CE8.1 :) /jens Please rate replies and mark question(s) as "answered" if applicable. ... View more

Yes you can. I assume you mean this system is a "stand-alone", so it's not registered to a call control device such as CUCM or VCS? If so, you'll still be able to use URI dialling, and BlueJeans should give you that address format as an option. /jens Please rate replies and mark question(s) as "answered" if applicable. ... View more

"And, even with an SX20, if you have one with a TRC5 remote control, you'll need to purchase the new TRC6 remote" Whoa - wasn't aware of that one - so that'll mean no CE8 for any of our SX20s then. :( /jens Please rate replies and mark question(s) as "answered" if applicable. ... View more

If you are trying to make video calls to external sites, then the majority of address formats used are either URI, i.e. Alias@domain or IP address formats. URI dialling is not supported by your version of CUCM, so you would need to upgrade to at least 9.x, preferably 10 for this to work. The call log, or even better, the DNA tool within CUCM, might give you an indication as to why the calls fail, but chances are it is appending your SIP domain to the address, which is normal behaviour for SIP clients, and hence the call doesn't go anywhere since it is not, being an external address, a "known" address. Re debugging external calls, see this well written piece by Amy Arnold aka @amyengineer - http://www.networkcomputing.com/unified-communications/troubleshooting-external-voip-calls-on-cisco-ucm/a/d-id/1234259? Adding an Expressway-C and E will give you some added options and benefits, including secure firewall traversal and would be worth looking into. Suggest you reach out to your Cisco rep to see if this could be a viable option for your organisation. /jens Please rate replies and mark question(s) as "answered" if applicable. ... View more

What kind of address do the external sites use to successfully connect to the SX80, and what address format(s) are you using when calling external systems? /jens Please rate replies and mark question(s) as "answered" if applicable. ... View more

Duplicate post; https://supportforums.cisco.com/discussion/12603036/sx-80-unable-make-outbound-calls ... View more

Yes, that is correct, Microsoft Hyper-V, Citrix Xen, Red Hat KVM, etc.are not currently supported. (This applies to all Cisco Unified Communication and Collaboration servers as well). /jens Please rate replies and mark question(s) as "answered" if applicable. ... View more

Duplicate post: https://supportforums.cisco.com/discussion/12600511/expressway-c-e-server-can-install-thirdparty-server ... View more

Take a look at the Virtualized Application Specifications found here: http://www.cisco.com/c/en/us/products/collateral/unified-communications/expressway-series/datasheet-c78-730478.html /jens Please rate replies and mark question(s) as "answered" if applicable. ... View more

I assume you want to connect the SX20 audio output to the monitor input, in which case you can do this using a converter cable such as this: http://www.ramelectronics.net/product.aspx?zpid=3164 or, stereo; http://www.aliexpress.com/store/product/Free-Shipping-HIFI-3-5mm-To-RCA-SPDIF-Coaxial-Digital-Audio-Cable/1045111_32248785244.html You'll probably find these on eBay or at Amazon as well. /jens Please rate replies and mark question(s) as "answered" if applicable, ... View more