HI There!Our current UCCX customer is using Wallboards for their Voice inbound queues!Now they have plans for deploying Social Miner and wonder if they can rip out real-time incoming Chat queues to feed their wallboards with chatr contacts?Rgds Mikae...

Hi!We,re trying to excport cad recordings from our uccx and running the recommended batch conversion utiliy as described in: Cisco CAD Troubleshooting Guide were i follow the page 46 and onwards,http://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/...

HI CCX script experts!My customer have CCX on version 8.5.1 latest patch!Their using an application script which acts like an IVR where their using a menu so you can press 1 to get to sales press 2 to export etc.If pressing 1 for Sales the script do ...

Hi!We are testing this integration and it's working with CUPC 8.6.1xxxx were you can "Calendar enable" yourself fromthe CUPC client. I also read somewhere that you can do it from the CUP Users page. Now we have started testing this also with Jabber V...