I have CUCM 11.5.1 and I installed latest software for 8865 plus devicepack and  now when I go to CUCM ccmadmin>Device>Device Settings>Device Defaults> I do not see the Phone 8865 listed. Why? cmterm-8845_65-sip.12-5-1SR2-2.k3.cop.sgncmterm-devicepac...

Using an 8865 and creating a Phone Button Template I populate buttons 1-5 successfully but 6-10 nothing changes. in fact buttons 6 is locked with "New Call" and button 7 is locked with "All Calls". How can I get the right side buttons to change using...