I have a B.Sc honor in Computer Engineering and a Masters degree in Networking Security Management. I am Currently Studying Ph.D in Computer Science. As a Volunteer, I currently work as (CCIE Certification Subject Matter Expert) Authoring & developing CCIEv5 written exam blueprint for Cisco Systems. I Worked For Aljomaih Automotive Company as (Manager, Data Network & Services) Previously worked as a Sr. Specialist Network Design at GO - Etihad Atheeb Telecom, my duties and resposibilities includes: Planning and Design. High Level and Low level Design. (Core/Access IP/MPLS). Validate design according to the requirement and needs. Documentation of Access and Core IP/MPLS Network. Assisting the Pre-Sales for making the right Customer Solution. Network Solutions. Previously Worked as (Network and DataComm Head) for Alfaisaliah Group Compnay, My duty includes; Provide Network design Provide & Maintain Smooth , reliable and Secured Network Environment. Manage the Operation Team for daily operational tasks. create department plans. Point out Operational Department duties, Objectives and achievement Capacity Planning and Performance Managment Provide feedback and recommendations. I have been working as (Technical Support Manager) at Atheer Batilco Aljeraisy ISP, ManagingTechnical & Support team and handling all customer projects, connectivity, proposals, technical write-up, recommendation, design. Monitor Network performance & create the needed documentation & responding to RFPs. Managing Call center and Customer support. Managing Customer Installation and Hardware/Software requests. Set workflow, Flowchart, and provide Ticketing system workflow for Atheer. Provide Escalation procedure for Atheer.