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Greg Decroo
Level 4
Level 4
Member since ‎06-08-2012
‎05-16-2022
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  • 9 Posts
  • 1 Solutions
  • 5 Helpful votes Given
  • 5 Helpful votes Received
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1 Accepted Solution
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User Activity

Call Forward display on 6945 IP Phones

06-11-2013
We are utilizing CUCM Version 8.6.2.22900-9We have a DN x86415 placed on a 7911 IP Phone.DN x86415 is also placed as the 3rd button on 4 model 6945 IP Phones.After hours we utilize the Call Forward option on the 7911 phone to send calls to an Answeri...

Unable to get Remote Monitoring to function

01-07-2013
We are unable to get the Remote Monitoring Feature to work on our Cisco UCCX System.  We are running version 8.5.1 of UCCX and version 8.6.2 of CCM & CUC.  We configured a UCCX Application with the RMON Script that came with our system, configured a ...

Viewing Presence of CAD Resources on other Teams in your UCCX System

11-16-2012
  We utilize multiple Teams in our UCCX System so that Supervisors only see the Agent's that they are responsible for in CSD.Is there any way for Agent's in our Tech Support Team to see the Presence of Agent's in our Sales Team via the CAD Chat Featu...
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Member Since ‎06-08-2012 10:19 AM
Date Last Visited ‎05-16-2022 02:39 PM
Posts 9
Total Helpful Votes Received 5
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