Step-by-step troubleshooting of CME/CUE GUI issues.This applies to:a. Cannot access the GUI.b. When we access the CUE GUI, a message is seen "lost contact to host" when accessing the extensions etc.c. A grey window while accessing the CME GUI with "v...

A few things that can be done while troubleshooting issues with the wireless phones. (the factory reset procedure varies between the phone models, but the rest is applicable across phone types).1. Factory default the phone by going to Settings - - ->...

Here is a custom made guide which will help you through the upgrade process. This has been designed keeping a UC 520 in mind, but the basic procedure remains the same across platforms. PREREQUISITES============ 1.       It is assumed that you have do...

Here is a custom made guide for using translation rules/profiles. I have explained the concepts of the rules/profiles and then given some common uses of them.   TRANSLATION RULES/PROFILES ========================   Translation rules/profiles can be ...

Problem:Call waiting does not work on a shared dual line ephone-dn.Detailed Explanation:We have the following setup:ephone-dn 1 dual-linenumber 1000ephone 1mac-address 1111.2222.3333type 7961button 1:1ephone 2mac-address 1234.1234.1234type 7961button...