Hi,I use a PRI T1 with SIP Voice Gateway. Whenever i dial an invalid number, the message from telco saying this is invalid is received after 100sec. Is there any way to reduce the time the Telco message is played.
Hi,Has anyone come across choppy voice or missing words during a conversation and how do we fix such situations. We have about 10000calls handled and about 15-20 calls are affected everyday. We use a PRI line
Hi,Until now all the sites used u-law where i worked. I have a requirement where one country telco uses a-law standard. Is there any configuration that i need to put in place on the VG to support a-law or the ISDN PRI does the voice encoding
Hi,We have a UCCE solution with ICM+CVP+CUSP+CUCM all of v8.5. Customer has a requirment wherein a ringback should be heard before the welcome prompts are played. I tried using the progress_ind messages on the gateway but to no success
Yes, i had checked that link Reza, but Cat 6 definition says as below which is confusingCategory 6 cable, commonly referred to as Cat 6, is a standardized cable for Gigabit Ethernet and other network physical layers that is backward compatible with t...
Hi Jay,Thank You for the mail. Hope to hear the results from TACThe issue is with the 10 new Phones which were configured. The older phones dont have an issue and all the Phones are 7942.The auto answer is on the Agent desk setting.
