Jim and I would like to set up a Webex to prioritize the feature requests that have been made in the previous discussion "What features would you like to see in the next release of VSM?" Please send your email to Jim or I  to be included in the webex invitation. Is 9:30 to 10:30 AM PST this thursday a good time to have the meeting?  What do you folks think? ... View more

As a result of some experiements I have done to try and get my iphone or android to work with our VSM server in the lab here, I wrote some php to offer RTSP links out in an easy to find location.   I offer it here to others if they are trying to do something similar.   To use this, copy the file into the /usr/BWhttpd/root/htdocs directory and use the command chmod +x mobile.php to make it executable.   you can then go to the url http:// <server address>/mobile.php and you will be presented with a list of available RTSP links.   Scenario 2: Problem: User have a new installation of Cisco VSM and VSOM 6.3.1  VSOM and VSM running on 1 server and a second server running just VSM.  The health monitor doesnt show any alarms even when i know i have some cameras and streams down. Anyone else seen this and know the fix for it.     Solution: I think I know what's going on with your Health Monitoring Dashboard issue.  Let me start by providing some background on how this  system works. The Health Monitoring Dashboard is a GUI representation of SNMP traps received by the VSOM server.  As such, it only changes device states if it receives a SNMP trap for a degraded, failed or offline  condition. VSOM does not poll the devices, it only listens. The end devices (cameras) do not send these SNMP traps, instead  relying on the VSM Sserver to communicate a change in status of the proxy for a camera.It is likely the VSMS server could not  resolve the hostname of the VSOM server, so the VSOM server and Health Monitoring Dashboard did not receive the trap. The receipt  of SNMP traps is further complicated by the fact that registration of VSOM to the media servers is not by IP address, rather  hostname, and if the media server cannot resolve the host name, traps are not received by the VSOM console.  This has the potential to leave us in a position where the end user may not be aware of offline devices as the default state is UP rather than UNKNOWN. There is a defect written to address this scenario through a redesign such that VSMS can use the IP address rather than hostname to send SNMP traps ( CSCtj68042).  From each media server, ensure that the VSOM hostname is resolvable to an IP address.    This can be done by updating the DNS server (if your network is using one) or by editing the "/etc/hosts" file on each of the media servers to including a hostname to IP address mapping for the VSOM server.   Alternatively, the media server's  /usr/BWhttpd/conf/snmpd.conf can be manually updated to replace the VSOM hostname with the IP address. Here is an example of the hosts file on the media server:   ese-mediasvr-cc1:/usr/BWhttpd/etc # cat /etc/hosts   #     [snip]   #   172.26.157.7    ese-mediasvr-cc1.cisco.com   192.0.2.137     ese-mediasvr-cc1.cisco.com ese-mediasvr-cc1 Using Yast, manually enter the host for the VSOM server into /etc/hosts on the media server   ese-mediasvr-cc1:/usr/BWhttpd/etc # cat /etc/hosts | grep 192.0.2.138   192.0.2.138     ese-vsom-vm-cc1.cisco.com After adding the entry into /etc/hosts and restarting the server through the management console, the alarms should once again be  received by VSOM and Health Monitor should report cameras which are offline. So in summary, verify by pinging the hostname of the  VSOM server from each VSMS server in the network.  For any which are unresolved by hostname, either change DNS entry to map  hostname to IP, or using Yast or vi, edit /etc/hosts to map IP to hostname for VSOM on each media server, (or the media server's  /usr/BWhttpd/conf/snmpd.conf can be manually updated to replace the VSOM hostname with the IP address.)   ... View more

After working on the SUSE linux system for a few years we've all become   accustomed where to find the various utilities that we need when we are   setting up servers or trying to diagnose problems.  Here are a few things I've found useful.  Hopefully they will benefit others. Note : We have noticed that cutting and pasting commands from this online document sometimes replaces the dash "-" with a period "." so if you get an error, just make sure your pasted command looks the same. RedHat vs SUSE Linux Where to find the utilities you're used to getting out of Yast For VSM 7 installs these utilities are present when the system is installed, but not on CPAM or IPICS. Like Yast in SUSE, most of the utilities I'm comparing against Yast are  GUI utilities that you would access from the desktop under the 'System'  pulldown. If the utility has a "-tui" suffix, that means it's a Text  User Interface and it can be run from a putty window. Software Management system-cdinstall-helper - This tool works like Yast  software management, it assumes you are installing software so it  expects you to have an install disk available. system-config-packages / system-install-packages -  These utilities are also like Yast's software management.  They behave  like a GUI front end for the command line 'yum' (Yellowdog Update  Manager) utility. The RPM commands you are used to using still work in RedHat, but most  people that use RedHat will look for the 'yum' utility.  It's a bit like  Ubuntu's 'apt' and 'apt-get' utilities.  Yum is a tool that you would  use to manage what is currently installed and the system, or what  packages that are available match the string you are searching for.  It  allows you to search the installed packages, but for what we normally do  the command 'rpm -qa' still works fine. RPM Query for Cisco products rpm -qa | grep Cisco Install rpm -ivh <package name> Uninstall rpm -e <package name> To remove all Cisco packages: rpm -qa | grep Cisco | xargs rpm -e To install all the packages rpm -ivh Cisco*.rpm NTP and Timezone system-config-date / system-config-time - These are  similar to Yast's Network services->NTP setup.  You can set the  system time and configure NTP / timezone with it. The NTP commands at the command line interface are similar to what we use on SUSE today: # ntpdc –p # ntpdc -c as # ntpq -c rl # ntpq -c rv Start by running this command on all of their servers # hwclock --show ; date ; date -u You get back time in these formats: Thu Aug  5 09:29:47 2010  -0.271860 seconds Thu Aug  5 09:31:13 PDT 2010 Thu Aug  5 16:31:13 UTC 2010 If the hardware clock is way off you can use # hwclock --set --date=newdate Where newdate might look like: # hwclock --set --date="9/22/96 16:45:05" it might be necessary to delete the /etc/adjtime file. You have to restart the ntp daemon afterward though. To restart the ntp daemon # /etc/init.d/ntpd restart To query the local ntp info # ntpq -p To check the NTPD status # ntpdc –p Network Setup system-config-network / system-config-network-gui - The  network services tab in Yast has many of these settings.  You can edit  the IP network/IPsec/DNS/Hosts file from this utility.  On the desktop  you can get to this utility from the system pulldown  System->Administration->Network. system-config-network-tui - You can edit the interface hardware/IPsec/DNS/Hosts file from this utility in a tui (putty) interface like Yast's tui.. system-config-network-cmd - network configuration  command line tool.  Running Yast from the command line allows the  network configuration in a similar text user interface. Without command line arguments this dumps the current network configuration to the screen in text format. system-control-network - Allows the users to bring up or shut down the network interfaces.              The command line equivalents would be ifup , ifdown , and ifconfig . Firewall and Security settings system-config-securitylevel - this is the firewall configuration system-config-securitylevel-tui - the text user interface for the firewall configuration. system-config-authentication - password and NIS setup authconfig-tui is also available if needed from the command line system-config-services -  Yast has this under  System->"System Services (runlevel)".  This tool allows you to  graphically look at the services that are configured to run at each run  level                          The command line version of this tool is: chkconfig --list Display and Input Device settings system-config-keyboard - This would be in the Hardware section of Yast for keyboard layout system-config-language - Yast offers this in System -> Language system-config-display - this would be found in the Hardware section of Yast as 'Graphics Card and Monitor' Yast has an icon for Remote Administration to allow VNC connections; RedHat’s equivalent is the command: vino-preferences . Password Recovery SUSE : Hit any key when Linux starts to boot to get to the boot menu You get a page with 2 options for booting, the regular mode and safe mode.  On the option line enter init=/bin/bash to tell the system to boot into the bash shell immediately.  The file  system should mount itself, but in case it doesn't, use this command: mount -o remount,rw / .  To change the root password use the command passwd then reboot . Redhat : Hit any key when Linux starts to boot to get to the boot menu The system will present you with boot options.  Highlight the line that starts with 'kernel' and press ' e ' to get to be able to edit the options. You will want to add a space then a number 1 .  After adding the 1, press enter and then press b to start the boot process.  You will be at a prompt where you can enter the commands passwd then reboot .  Again, you might have to enter the command mount -o remount,rw / if the system has not mounted the root file system. User and Group tools system-config-rootpassword - Yast's Security and Users tab,  If you can get on the console, you can fix the root password. system-config-users - Graphical utility to edit user/groups on the system. The console terminal program on SUSE is right on the bottom of the  screen.  To get to the terminal program on RedHat you need to use the  pulldown: Applications->Accessories->Terminal Other System Utilities While we don’t often use these tools, it is they are needed on occasion. system-config-lvm - Yast has LVM under the System heading.   system-config-kdump - Yast can get you this as a setting under System -> '/etc/sysconfig Editor' MYSQL CPAM adding views: mysql -u cpam -p --database=vxdb <  /opt/cisco/cpam/import/MySQL_Views.sql VSM create new: mysql –u root –p < /usr/BWhttpd/bas/db/mysql-create-6.3.0.sql backup: mysqldump -u root -p[root_password] [database_name] > dumpfilename.sql ...or this command will get you the dump out of the last backup: V6.X ls -tr1 /usr/BWhttpd/bas/db/backups | tail -n1 | (read -a line; tar -xzf $line --to-stdout /usr/BWhttpd/bas/db/dumps/VSOM_*.sql > /root/dump.sql) V7.X ls -tr1 /usr/BWhttpd/vsom_be/db/backup/*.gz | tail -n1 | (read -a line; tar -xzf $line --to-stdout usr/BWhttpd/vsom_be/db/backup/VSOM_*.sql > /root/bas_out.sql) Restore a database from a dump file: mysql -u root -p[root_password] [database_name] < dumpfilename.sql Run the below command and get the output file dbspace.txt. This is to find out what is consuming disk space on db partition: ls –lR /db > dbspace.txt To repair mysql tables in vsom # mysqlcheck -u root -p —repair bas  <table_name> Create a new mysql database called demo mysql> CREATE DATABASE demo; Create a new user called user1 for database demo mysql> GRANT ALL ON demo.* TO user1@localhost IDENTIFIED BY 'mypassword'; Allow access to edit databases remotely GRANT ALL PRIVILEGES ON *.* TO 'root'@'%.example.com' IDENTIFIED BY PASSWORD 'some_characters' WITH GRANT OPTION TCPDUMP Commands The command in general: Capital S means 'Specific' i.e. just traffic to and from the host you specify Lower case s means the maximum size of the packet. '0' means anything. pipe "|" tee means send it to the file and the console. TCPdump on a CPAM server does work. The path just isn’t set up. Use the command with its full path: /usr/sbin/tcpdump tcpdump -i eth0 –s 2000 host <IP of client PC> –w <file>.pcap capture packets from specific port to a file and to console tcpdump -i eth0 -n port 80 -l | tee tcp.pcap capture packets from specific port to a file tcpdump -i eth0 -n port 80 -s 0 -w tcp.pcap capture packets from specific host to a file tcpdump -i eth0 -S host xx.xx.xx.xx -s 0 -w tcp.pcap capture packets to port 80 but not from one host tcpdump -i eth0 -S port 80 and not host xx.xx.xx.xx -l | tee tcp.pcap capture packets to or from a host and write it to a UTC timestamped file date +%T --utc | ( read -a line;/usr/sbin/tcpdump -i eth0 -s0 -w packet-$line.cap  host  10.154.66.151 ) Some helpful CPAM Commands To get root: (log in as cpamadmin) # sudo su To get an ordered listing of the files: # ls -alrth To get to the ssh config page on a CPAM gateway http:// <address>/tac.shtml To check the NTP sync, use below commands from CPAM ssh prompt. Checking CPAM’s ntp sync. /usr/sbin/ntpq -c peer /usr/sbin/ntpq -c assoc /usr/sbin/ntpq -c "pstat <association id from previous>" Checking gateways sync from CPAM ssh. /usr/sbin/ntpq -c "peer" <gateway IP address> /usr/sbin/ntpq -c "assoc" <gateway IP address> /usr/sbin/ntpq -c "pstat <assoc id from previous command>"  <gateway IP address> To check if the CPAM upgrade is preceding issue this command: # ls –ltr /db/cpam/vxdb Look for timestamps to increment on the .ibd files. Also check the webapp.log for errors. To manually collect a CPAM showtech: # /opt/cisco/cpam/bin/showtech.sh To check the services on CPAM: # /sbin/service cpamadmin <stop / start / status> # /sbin/service cpamacserver # /sbin/service mysql <stop / start /status> To turn on badge preview Go to: Admin -> System Configuration -> Disable batch badge printing (uncheck) To reset a CPAM standby server in recent versions of CPAM, Go to the URL http:// <address>/cmd/reset (Use with caution! There is NO 'Are you sure?' safety net) Getting to be root on a cpam server # sudo su - Getting the mysql password # grep local.pass /opt/cisco/cpam/properties/cpsm.runtime.properties Getting a Showtech from the CLI: # /opt/cisco/cpam/bin/showtech.sh On CPAM Server, show tech is stored in /opt/cisco/cpam/apache-tomcat/webapps/ROOT/ Getting the Session info: Fetch the session information from the URL below : http://CPAM_IP:9091/sessions.html http://CPAM_IP:9091/clients.html See what database processes are running: 1) SSH into the CPAM server as 'cpamadmin' 2) Get the CPAM database password      For the 'cpam' user:     # sudo grep password /opt/cisco/cpam/properties/vx.hibernate.properties         hibernate.connection.password=9f6oDi7efO      For the 'root' user:     # grep rootpass /opt/cisco/cpam/properties/*         cpsm.runtime.properties:cpsm.runtime.store.local.rootpass=XXXXX      Get the CPAM database password from the output. 3) Use the MySQL command-line client to get the number of database process: mysql -u cpam -p <enter_password> mysql> show processlist; Getting the logs from the server by manually generating a showtech # sudo sh –x /opt/cisco/cpam/bin/showtech.sh This will create a .zip file with the logs and configuration in the  current directory (run it from the cpamadmin user’s home directory  /home/cpamadmin).  The script takes at least 1 minute to complete due to  some performance information it gathers, and you may see an error  message regarding the permissions on “`cib.xml” that can be ignored. Getting the decompressed config file from a CPAM gateway 1) Enable ssh for the gateway through GW webadmin 2) Login into gateway as root using sudo su 3) cd /mnt/flash 4) Use following command to create decompressed config file. /physec/cmdcfg_fldump -cfg dump  <Config file name>.cfg  myconf.txt 5) Collect the myconf.txt and share it. Linux Tricks Link the java sdk to the 'java' for install shell> ln -s s2sdk1.4.2_19 java Follow a log as it is growing: tail -f <filename> Convert a file to linux from MS DOS tr -d '\r' < inputfile > < outputfile > Convert a file from MS-DOS to linux dos2unix <filename> Find system version: cat /proc/version To see the ip interface info and bring the ethernet port up. ifconfig ifup eth0 To see the characteristics of the ethernet interface ethtool eth0 Setting eth3 to eth0 vi /etc/udev/rules.d/30-net_persistent_names.rules After the file is opened, delete the lines at the end of the file that  start with SUBSYSTEM. Then reboot to have the system recreate those  lines automatically with the correct eth0 and eth1 device names. To see the active connections on a system (not listeners): netstat -tupen To see the listening ports on a system: netstat -tuplen To see the file system layout df -k To see the size of files in your directories du -xhs /* | egrep [0-9.]+[MG] | sort -n To pull 60 days’ worth of VSM Logs Support-report –d 60 To list files in a directory in order by age ls -t To remove an entire directory and its subdirectories (use with caution!) rm -rf dirname/ Run a script and tail a log at the same time: ./scriptname ; tail -F /logs/logname Clear out a log or text file: cat /dev/null > <filename> Get an SMD file dump: # export LD_LIBRARY_PATH=/usr/BWhttpd/lib # /usr/BWhttpd/bin/smdfiledump <smd_file_name> Verify an md5 checksum # md5sum -c filename.zip.md5 filename.zip Remove all but the 9 oldest files in the directory. (remember the 'tail' count starts at 0) # ls -1 -t | tail +10 | xargs -i rm {} Pull the title of all the known camera types supported by the VSM server from the bas devices xml file # grep -i 'title=' /usr/BWhttpd/bas/src/conf/bas_devices.xml | cut -f2 -d'"' | cut -f1 -d'"' VSM 7 Useful commands: We can determine the utilization by running the following command: # /usr/BWhttpd/bin/reposdbtestclient dumpstoragemonshmem If they are logging on as localadmin  user, they can run # sudo   /usr/BWhttpd/bin/reposdbtestclient dumpstoragemonshmem You can verify how much video data there is for each recording by running the command: # du -hsxc /media?/1??? Also, dump a list of the archive files to a text file, you can do this with the command: # ls -lR /media? > /tmp/archivefiles.txt Getting into the VSM 7 Databases In  VSM 7 the system's MySQL databases have changed how they are accessed.   If you need to start looking at tables on the live server, use these  commands to get into the databases: VSOM: /usr/BWhttpd/vsom_be/db/mysql/bin/mysql --defaults-file=/usr/BWhttpd/vsom_be/db/mysql/my.cnf VSMS /usr/BWhttpd/mysql/bin/mysql --defaults-file=/usr/BWhttpd/mysql/ums/ums.cnf VSM 7 manual backups: VSMS: Usage: /usr/BWhttpd/bin/dbBackupRestore.sh <backup>  <path> [-t] /usr/BWhttpd/bin/dbBackupRestore.sh  <configOnlyBackup> <path>  [-t] /usr/BWhttpd/bin/dbBackupRestore.sh <configOnlyBackup>  <scheduled> /usr/BWhttpd/bin/dbBackupRestore.sh <restore>  <fileName> [-s] -t : Do not tar report -s : Include system  configuration for restore VSOM: Backup Usage: /usr/BWhttpd/vsom_be/db/vsom_backup.sh [-c] [-x] [-r protocol] [-a address] [-u username] [-p password] [-f filePath] [-d backupDestn] [-s sqlFile] [-m maxBackupSpace in MB] [-t] [-b]   -t : Do not tar report Restore Usage: /usr/BWhttpd/vsom_be/db/vsom_backup_restore.sh [-i] {[-l] [-c] [-n backupFileName]}/{[-x] [-r protocol] [-a address] [-u username] [-p password] [-f fileName]} [-s <0|1>]"   -s : system configuration. 0 to exclude(default is 0) ... 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Hello Everyone, The  Cisco VSM Software Assistant version 6.3.3 is here!  In addition to  assisting partners, customers, and Cisco personnel with installations  and upgrades to the new 6.3.3 VSM software, it also supports installing  and/or upgrading CIVS-ENC for the new 8 and 16 port encoding cards  (CIVS-ENC-8P and CIVS-ENC-16P). The Challenge Not  all VSM users and installers are proficient with Linux and I’ve always  felt that it would be great if they could perform an installation or  upgrade and not have to be concerned with what an RPM file is, or how to  uninstall and/or install one.  Not worry about Java, JRE, or symbolic  links, and not forget to update the MySQL database, or worse,  accidentally run the database_create script instead of database_update.   An upgrade process  that would verify that they have the necessary  files on the server prior to launching the upgrade would be invaluable. I'd even say that those proficient with Linux and the VSM environment would likely appreciate an easier upgrade process. The Solution With  the attached script, you can simply download the necessary VSM software  .zip files from Cisco.com and put them and the script in any directory  on the server.  You can then run the script and answer only a few simple  YES or NO questions and feel comfortable that the installation or  upgrade will be a success.  The entire process is scrolled to the screen  as well as logged to a file for analysis, if necessary, after the  upgrade/install. How to use the script to perform and install or upgrade Download the necessary .zip files from Cisco.com Copy them to the VSM server in any directory Copy this script to the same directory as the .zip files Make this script executable   (chmod +x vsmSoftware633.sh) Run the script (./vsmSoftware633.sh) Answer simple questions when prompted. Tips If  the script errors out when you try to run it, then it may have been  converted to DOS format during the transfer.  The typical error if this  happens is /bin/bash^M unrecognized interpreter.   Try running the following command first, then run the script again dos2unix –k vsmSoftware633.sh If  you need to e-mail the script to someone and it gets blocked by e-mail,  then you can remove the .sh extension.  The script file can have any  file extension you want, or none at all.  It will work. Explanation The script can do a clean install or an upgrade.  The clean install will allow you to choose which VSM components you want to install, then verify that the  necessary .zip files are present.  Any existing components will be  removed.  If VSOM is being installed, then the database_create.sh script  is called.  When this is called, it will first check for an existing  database (from a prior installation), and if one exists, it will ask you  if you want to create a new one or not.  If you choose no to this  prompt, then you’ll need to manually update the database when finished. If you choose the upgrade option when launching the script, then it will only upgrade VSM components that are currently installed on the system.  If VSOM is installed, it will backup, then update the MySQL database as part of the upgrade. Please  use the script and I'd love to get your feedback here.  Let me know  what you like about it, what you don't like about it, and what  suggestions you have for it.  Of course, I also want to know if you run into any problems caused by the script.   I can't fix it if I don't know it's brokien ;- ) This script is not  officially supported by our developement team, but I will try to get  updates out as soon as possible when a bug...er...newly discovered  feature...is found. ... View more

Hello Everyone, The  Cisco VSM Software Assistant version 6.3.3 is here!  In addition to  assisting partners, customers, and Cisco personnel with installations  and upgrades to the new 6.3.3 VSM software, it also supports installing  and/or upgrading CIVS-ENC for the new 8 and 16 port encoding cards  (CIVS-ENC-8P and CIVS-ENC-16P). The Challenge Not  all VSM users and installers are proficient with Linux and I’ve always  felt that it would be great if they could perform an installation or  upgrade and not have to be concerned with what an RPM file is, or how to  uninstall and/or install one.  Not worry about Java, JRE, or symbolic  links, and not forget to update the MySQL database, or worse,  accidentally run the database_create script instead of database_update.   An upgrade process  that would verify that they have the necessary  files on the server prior to launching the upgrade would be invaluable. I'd even say that those proficient with Linux and the VSM environment would likely appreciate an easier upgrade process. The Solution With  the attached script, you can simply download the necessary VSM software  .zip files from Cisco.com and put them and the script in any directory  on the server.  You can then run the script and answer only a few simple  YES or NO questions and feel comfortable that the installation or  upgrade will be a success.  The entire process is scrolled to the screen  as well as logged to a file for analysis, if necessary, after the  upgrade/install. How to use the script to perform and install or upgrade Download the necessary .zip files from Cisco.com Copy them to the VSM server in any directory Copy this script to the same directory as the .zip files Make this script executable   (chmod +x vsmSoftware633.sh) Run the script (./vsmSoftware633.sh) Answer simple questions when prompted. Tips If  the script errors out when you try to run it, then it may have been  converted to DOS format during the transfer.  The typical error if this  happens is /bin/bash^M unrecognized interpreter.   Try running the following command first, then run the script again dos2unix –k vsmSoftware633.sh If  you need to e-mail the script to someone and it gets blocked by e-mail,  then you can remove the .sh extension.  The script file can have any  file extension you want, or none at all.  It will work. Explanation The script can do a clean install or an upgrade.  The clean install will allow you to choose which VSM components you want to install, then verify that the  necessary .zip files are present.  Any existing components will be  removed.  If VSOM is being installed, then the database_create.sh script  is called.  When this is called, it will first check for an existing  database (from a prior installation), and if one exists, it will ask you  if you want to create a new one or not.  If you choose no to this  prompt, then you’ll need to manually update the database when finished. If you choose the upgrade option when launching the script, then it will only upgrade VSM components that are currently installed on the system.  If VSOM is installed, it will backup, then update the MySQL database as part of the upgrade. Please  use the script and I'd love to get your feedback here.  Let me know  what you like about it, what you don't like about it, and what  suggestions you have for it.  Of course, I also want to know if you run into any problems caused by the script.   I can't fix it if I don't know it's brokien ;- ) This script is not  officially supported by our developement team, but I will try to get  updates out as soon as possible when a bug...er...newly discovered  feature...is found. ... View more

Here’s how to see what the gateway is seeing in real time. First you’ll need to turn on the ssh daemon on the gateway.  You do this by connecting to the gateway’s web interface and logging in.  You’ll get to the networking page.  Once you are there, change your URL to say “ https:// <ipaddress>/tac.shtml ”.  On the page that will come up  click the ‘start sshd’ button.  A popup will appear. You will then be able to start up an ssh client (I use putty myself) and log in using the normal gwadmin credentials. Change your directory over to /var/applog # cd /var/applog Now you’ll want to ‘tail’ all the log files in the directory. # tail –f *log* This will show you the log text as it is being fed into the logs.  It can get lengthy, so you will probably want to set your SSH client to send the output to a file.  You can at least see things happening in real time. One of the first things you’ll see are events in the acev.log.1 file then the bp_msg log will show the processing of whatever data we got.  After that the dsm_exec log shows what happens when we look the credential up and acev.log.1 is where you see the xml that is generated for the event so the gateway can send it back to the CPAM server.  The bp_msg log will pick up the post event processing and finally the dsm_exec log shows the relock steps being processed. Here's an example: ==> acev.log.1 <== 12/06/12 17:47:35.459 LOG_DBG[1890]acev_gen_event(): got event id 0x0400001f 12/06/12 17:47:35.497 LOG_DBG[1890]acev_gen_event(): got event id 0x03000109 12/06/12 17:47:35.578 LOG_DBG[1890]acev_gen_event(): got event id 0x01000008 ==> bp_msg.log.1 <== 12/06/12 17:47:35.431 LOG_DBG[1705]process_card_event(): InterfaceEvent from card 1. IntfType 4, Index 1, Ev 31 12/06/12 17:47:35.432 LOG_INFO[1656]post_raw_intf_event(): Posting raw IntfEvent 0x400001f for m00/rdr01. EvLen 24, InfoLen 8 12/06/12 17:47:35.432 LOG_INFO[0275]acev_post_event(): ev_len 176 acev_evinfo_t 156 acev_svc_t 172 ix 216 12/06/12 17:47:35.433 LOG_INFO[0696]reader_ev_handler(): rd_cred:Got all 1 frames. Decoding.. 12/06/12 17:47:35.434 LOG_DBG[1120]rd_cred_get_card_data(): PROCESSING Reader data frames = 1 devtmplid = 8650780 12/06/12 17:47:35.434 LOG_DBG[1123]rd_cred_get_card_data(): Input frm  0 size = 26 12/06/12 17:47:35.436 LOG_DBG[2007]rd_cred_get_dev_cred_ref_list(): Got the dev tmpl id match 12/06/12 17:47:35.436 LOG_DBG[0792]rd_cred_get_card_data_one(): *** size of cred data: 26 12/06/12 17:47:35.437 LOG_DBG[0805]rd_cred_get_card_data_one(): *** tmpl len: 26 12/06/12 17:47:35.437 LOG_DBG[0806]rd_cred_get_card_data_one(): *** tmpl type: 1 12/06/12 17:47:35.438 LOG_DBG[0807]rd_cred_get_card_data_one(): *** tmpl name: 12/06/12 17:47:35.438 LOG_DBG[0809]rd_cred_get_card_data_one(): *** eval mode return: 1 12/06/12 17:47:35.439 LOG_DBG[0044]rd_cred_wg_decode(): InputLen = 26 data= 0x9b, 0x84, 0xe0, 0x40, 0x0 12/06/12 17:47:35.439 LOG_DBG[0667]rd_cred_wg_verify_parity(): Expected EVEN Pairty no_ones = 6 12/06/12 17:47:35.440 LOG_DBG[0674]rd_cred_wg_verify_parity(): Expected ODD Pairty no_ones = 5 12/06/12 17:47:35.440 LOG_DBG[0062]rd_cred_wg_decode(): *** size of field data: 16 12/06/12 17:47:35.441 LOG_DBG[0064]rd_cred_wg_decode(): *** value of field data: 0x0 0x0 0x0 0x0 0x0 12/06/12 17:47:35.441 LOG_DBG[0357]rd_cred_process_wg_tmpl(): libif:wg:tmplid  = 8650756  12/06/12 17:47:35.442 LOG_DBG[0363]rd_cred_process_wg_tmpl(): libif:wg:cardid len = 16, cardid = 0x0 0x0 0x0 0x9c0 12/06/12 17:47:35.442 LOG_DBG[0367]rd_cred_process_wg_tmpl(): libif:wg:facility len = 8, facility = 0x0 0x37 12/06/12 17:47:35.443 LOG_INFO[0705]reader_ev_handler(): rd_cred: Duress Keys in DevTmpl = 0 12/06/12 17:47:35.443 LOG_DBG[0478]convert_4bit_to_ascii(): rd_cred: 4bit keys = 0x0, 0x0 0x0 0x0 0x0 0x0 12/06/12 17:47:35.444 LOG_DBG[0503]convert_4bit_to_ascii(): rd_cred: 4bit-data ASCIId-1: keys = 0x0, 0x0 0x0 0x0 0x0 0x0 12/06/12 17:47:35.445 LOG_DBG[0716]reader_ev_handler(): rd_cred: number of decode data sets = 1 12/06/12 17:47:35.446 LOG_DBG[0719]reader_ev_handler(): rd_cred: cardid len = 16 facility len = 8 12/06/12 17:47:35.446 LOG_DBG[0723]reader_ev_handler(): rd_cred: site = 0 key = 0,duress = 0 12/06/12 17:47:35.447 LOG_DBG[0728]reader_ev_handler(): rd_cred: keys = 0x0, 0x0 0x0 0x0 0x0 0x0 12/06/12 17:47:35.447 LOG_INFO[0186]post_device_event(): Posting Device Event 0x3000109 for m00/rdr01/reader 12/06/12 17:47:35.448 LOG_INFO[0275]acev_post_event(): ev_len 264 acev_evinfo_t 156 acev_svc_t 172 ix 304 12/06/12 17:47:35.614 LOG_INFO[3596]handle_device_command(): Command 4106 for device m00/rdr01/reader 12/06/12 17:47:35.615 LOG_INFO[0938]reader_cmd_handler(): GrantAccess issued on m00/rdr01 with profile 1 12/06/12 17:47:35.665 LOG_INFO[3596]handle_device_command(): Command 4142 for device m00/output01/lock 12/06/12 17:47:35.666 LOG_INFO[2253]lock_cmd_handler(): Unlock issued on m00/output01 12/06/12 17:47:35.677 LOG_INFO[1767]process_command_resp(): CMDResp: Card 1, Cookie 2000000b, Type 4, Index 1, Resp 1, Infolen 0 12/06/12 17:47:35.678 LOG_INFO[0833]post_command_response(): Posting CmdResp. Command 4106, Dev m00/rdr01/reader, RespCode 1, AppId 1, SvcId 5, Infolen 0 12/06/12 17:47:35.679 LOG_DBG[1705]process_card_event(): InterfaceEvent from card 1. IntfType 6, Index 1, Ev 25 12/06/12 17:47:35.679 LOG_INFO[1656]post_raw_intf_event(): Posting raw IntfEvent 0x4000019 for m00/output01. EvLen 16, InfoLen 0 12/06/12 17:47:35.680 LOG_INFO[0275]acev_post_event(): ev_len 168 acev_evinfo_t 156 acev_svc_t 172 ix 208 12/06/12 17:47:35.680 LOG_INFO[0186]post_device_event(): Posting Device Event 0x301010a for m00/output01/lock 12/06/12 17:47:35.681 LOG_INFO[0275]acev_post_event(): ev_len 172 acev_evinfo_t 156 acev_svc_t 172 ix 212 12/06/12 17:47:35.684 LOG_INFO[1767]process_command_resp(): CMDResp: Card 1, Cookie 2000000c, Type 6, Index 1, Resp 1, Infolen 0 12/06/12 17:47:35.685 LOG_INFO[0833]post_command_response(): Posting CmdResp. Command 4142, Dev m00/output01/lock, RespCode 1, AppId 1, SvcId 5, Infolen 0 ==> dsm_exec.log.1 <== 12/06/12 17:47:35.544 LOG_DBG[5345]main(): Got Reader Event!! 12/06/12 17:47:35.545 LOG_DBG[5357]main(): Reader Data, cred_tmpl_id: 8650756, cardid_len: 16, cardid[0]: 0, cardid[1]: 0, cardid[2]: 0, cardid[3]: 2496 12/06/12 17:47:35.545 LOG_DBG[5359]main(): Reader Data, facility code: 55 12/06/12 17:47:35.546 LOG_DBG[5361]main(): Reader Key Pad key_num: 0 12/06/12 17:47:35.547 LOG_DBG[5363]main(): Reader Key Pad duress_key_num: 0 12/06/12 17:47:35.547 LOG_DBG[5413]main(): Found Reader m00/rdr01/reader in Door Id: 0 12/06/12 17:47:35.548 LOG_DBG[5636]main(): Copying the Reader data to IPC layer!! 12/06/12 17:47:35.548 LOG_DBG[5639]main(): Type: 2 12/06/12 17:47:35.549 LOG_DBG[0360]dsm_door_thread_input_mesg(): !! Sending Request to Door thread: 0 12/06/12 17:47:35.549 LOG_DBG[5229]main(): Waiting for Event Input 12/06/12 17:47:35.551 LOG_DBG[1174]invoke_dsm(): Type: 2 12/06/12 17:47:35.551 LOG_DBG[1175]invoke_dsm(): In invoke_dsm(), type: 2, input: 0, input_value: 0 12/06/12 17:47:35.552 LOG_DBG[0086]dispatch_door_device_event(): device_type:1 12/06/12 17:47:35.552 LOG_DBG[2868]simple_dsm_handle_reader_input(): Door Id: 0, Simple DSM handle Reader Input 12/06/12 17:47:35.553 LOG_DBG[2917]simple_dsm_handle_reader_input(): Door Id: 0, Reader Input key_num: 0, duress_key_num: 0, duress: 12/06/12 17:47:35.554 LOG_DBG[1240]dsm_door_cred_lookup_func(): Doing Special/Temp Credential DB Lookup!! 12/06/12 17:47:35.555 LOG_DBG[1244]dsm_door_cred_lookup_func(): Badge Hi: 0, Lo: 2496, Cred_tmplId: 8650756 12/06/12 17:47:35.555 LOG_DBG[1282]dsm_door_cred_lookup_func(): Doing Credential DB Lookup!! 12/06/12 17:47:35.556 LOG_DBG[1286]dsm_door_cred_lookup_func(): Badge Hi: 0, Lo: 2496, Cred_tmplId: 8650756 12/06/12 17:47:35.556 LOG_DBG[1291]dsm_door_cred_lookup_func(): Found Credential DB Lookup!! 12/06/12 17:47:35.557 LOG_DBG[1308]dsm_door_cred_lookup_func(): Found Badge In DB!! 12/06/12 17:47:35.557 LOG_DBG[1312]dsm_door_cred_lookup_func(): Badge Hi: 0, Lo: 2496, Cred_tmplId: 8650756 12/06/12 17:47:35.558 LOG_DBG[0698]dsm_cred_analyze_badge_for_access(): Badge in DB has facility Code: 55 12/06/12 17:47:35.558 LOG_DBG[0902]dsm_cred_analyze_badge_for_access(): Number of Access Level Ids in badge: 2 12/06/12 17:47:35.559 LOG_DBG[0903]dsm_cred_analyze_badge_for_access(): Access Level Ids in badge: 12/06/12 17:47:35.560 LOG_DBG[0916]dsm_cred_analyze_badge_for_access(): 8388619 8388609 12/06/12 17:47:35.560 LOG_DBG[1002]dsm_polcfg_alexec(): Current Time yy 2012 mm 12 dd 06 hr 17 min 47 sec 35 doy 341 woy 49 tz -0800 PST 12/06/12 17:47:35.561 LOG_DBG[1012]dsm_polcfg_alexec(): door /Nicira/gw_FOC1550833R/Door/door01 alid 8388619 alid cnt 2 12/06/12 17:47:35.561 LOG_DBG[0877]dsm_polcfg_alexec_onealid(): al sched 8454147 deact 0 door /Nicira/gw_FOC1550833R/Door/door01 door /Nicira/gw_FOC1550833R/Door/door01 strncmp 0 12/06/12 17:47:35.562 LOG_DBG[0945]dsm_polcfg_alexec_onealid(): reason 2 sched 8454147 timemap 8585219 handle 0 12/06/12 17:47:35.563 LOG_DBG[1033]dsm_polcfg_alexec(): permit reason 2 12/06/12 17:47:35.563 LOG_DBG[1052]dsm_polcfg_alexec(): One permit No deny all ok 2 12/06/12 17:47:35.564 LOG_DBG[0930]dsm_cred_analyze_badge_for_access(): AL Policy logic returns: access_reason_code: 2, access_level_id: 8388619 12/06/12 17:47:35.564 LOG_DBG[0972]dsm_cred_analyze_badge_for_access(): Getting reason: 2 from dsm_polcfg_alexec() 12/06/12 17:47:35.565 LOG_DBG[0974]dsm_cred_analyze_badge_for_access(): Allow access to Door for this credential due to AL allow!! 12/06/12 17:47:35.565 LOG_DBG[3016]simple_dsm_handle_reader_input(): Getting Allow from Lookup 12/06/12 17:47:35.566 LOG_DBG[3020]simple_dsm_handle_reader_input(): Getting Allow from Local Authentication!! 12/06/12 17:47:35.566 LOG_DBG[2056]dsm_grant_access(): Granted Access! Door: door01, Badge Hi: 0, Low: 2496, Cred Temp id: 8650756, Pin Keys: 12/06/12 17:47:35.567 LOG_DBG[0200]dsm_device_reader_cmd():  Reader cmd for device: m00/rdr01/reader 12/06/12 17:47:35.567 LOG_DBG[0229]dsm_device_reader_cmd(): done Reader cmd: 4106 profile: 1 12/06/12 17:47:35.568 LOG_DBG[0102]dsm_device_lock_cmd(): Lock_cmd for device: m00/output01/lock 12/06/12 17:47:35.569 LOG_DBG[0117]dsm_device_lock_cmd(): done lock cmd 4142 156 12/06/12 17:47:35.570 LOG_INFO[0275]acev_post_event(): ev_len 296 acev_evinfo_t 156 acev_svc_t 172 ix 336 12/06/12 17:47:35.571 LOG_DBG[0667]dsm_door_ev_gen(): Generating Door: door01 Event Id: 0x01000008, Grant Access 12/06/12 17:47:35.572 LOG_DBG[0556]simple_dsm_start_relock_timer(): Simple DSM Start Relock Timeout, Door Id: 0 12/06/12 17:47:35.572 LOG_DBG[0490]simple_dsm_start_timer(): Door Id: 0, Started Timer: Relock Timer, TimeOut (in msec): 5000!!!! 12/06/12 17:47:35.573 LOG_DBG[0673]simple_dsm_start_reader_grant_access_timer(): Simple DSM Start Reader Grant Access Timeout, Door Id: 0, reader: m00/rdr01/reader 12/06/12 17:47:35.573 LOG_DBG[0490]simple_dsm_start_timer(): Door Id: 0, Started Timer: Door Grant Access Timer, TimeOut (in msec): 5000!!!! 12/06/12 17:47:35.574 LOG_DBG[1584]dsm_badge_granted_access(): Getting Grant Access due to badge call to door: door01 12/06/12 17:47:35.574 LOG_DBG[1588]dsm_badge_granted_access(): door: door01, first_unlock_flag: 0, pending_mode_change: 0 12/06/12 17:47:35.726 LOG_DBG[5486]main(): Lock Open Event!! 12/06/12 17:47:35.727 LOG_DBG[5495]main(): Found Lock m00/output01/lock in Door Id: 0 12/06/12 17:47:35.728 LOG_DBG[5639]main(): Type: 2 12/06/12 17:47:35.729 LOG_DBG[0360]dsm_door_thread_input_mesg(): !! Sending Request to Door thread: 0 12/06/12 17:47:35.729 LOG_DBG[5229]main(): Waiting for Event Input 12/06/12 17:47:35.730 LOG_DBG[1174]invoke_dsm(): Type: 2 12/06/12 17:47:35.731 LOG_DBG[1175]invoke_dsm(): In invoke_dsm(), type: 2, input: 1, input_value: 1 12/06/12 17:47:35.732 LOG_DBG[0086]dispatch_door_device_event(): device_type:3 12/06/12 17:47:35.732 LOG_DBG[2381]simple_dsm_handle_lock_input(): Door Id: 0, Simple DSM handle Lock Input 12/06/12 17:47:35.733 LOG_INFO[0275]acev_post_event(): ev_len 296 acev_evinfo_t 156 acev_svc_t 172 ix 336 12/06/12 17:47:35.733 LOG_DBG[0667]dsm_door_ev_gen(): Generating Door: door01 Event Id: 0x01000007, Door Unlocked 12/06/12 17:47:35.734 LOG_DBG[2489]simple_dsm_handle_lock_input(): Door Id: 0, Why is the Lock giving Unlock even though the Door is Forced Open 12/06/12 17:47:35.746 LOG_DBG[5327]main(): !!!!! Got some Commtask IPC!!!!! 12/06/12 17:47:35.747 LOG_DBG[4664]dsm_handle_commtask_ipc(): Commtask IPC received!! 12/06/12 17:47:35.747 LOG_DBG[4718]dsm_handle_commtask_ipc(): Device Name: m00/rdr01/reader, command: 4106, length: 16 12/06/12 17:47:35.748 LOG_DBG[5229]main(): Waiting for Event Input 12/06/12 17:47:35.759 LOG_DBG[5327]main(): !!!!! Got some Commtask IPC!!!!! 12/06/12 17:47:35.760 LOG_DBG[4664]dsm_handle_commtask_ipc(): Commtask IPC received!! 12/06/12 17:47:35.760 LOG_DBG[4718]dsm_handle_commtask_ipc(): Device Name: m00/output01/lock, command: 4142, length: 17 12/06/12 17:47:35.761 LOG_DBG[5229]main(): Waiting for Event Input ==> acev.log.1 <== 12/06/12 17:47:35.692 LOG_DBG[1890]acev_gen_event(): got event id 0x04000019 12/06/12 17:47:35.693 LOG_DBG[1890]acev_gen_event(): got event id 0x0301010a 12/06/12 17:47:35.741 LOG_DBG[1890]acev_gen_event(): got event id 0x01000007 ==> acev.log.1 <== 12/06/12 17:47:37.714 LOG_DBG[1356]acev_encode_done(): Encoded XML message: 1007c870 1034 <?xml version="1.0" encoding="UTF-8"?> <events functionId="notify" serviceId="EVENT" msgType="REQUEST" reqSeqNo="5">    <event source="/Nicira/gw_FOC1550833R/m00/rdr01/reader" seqNumber="47" evtid="50331913" flag="2" priority="1" debugNodeId="10" debugPolicyHandle="33751041" retry="false">       <timeStamp sec="1354844855" usec="448482"/>       <devAttr>          <genTime sec="1354844856" usec="1354844856"/>          <badgeData HIbadgeId="0" LObadgeId="2496" credTmplId="8650756" facilityCode="55"/>       </devAttr>    </event>    <event source="/Nicira/gw_FOC1550833R/Door/door01" seqNumber="48" evtid="16777224" flag="2" priority="2" debugNodeId="10" debugPolicyHandle="33751041" retry="false">       <timeStamp sec="1354844855" usec="570809"/>       <doorAttr mode="LOCK" state="DSM_DOOR_HELD_OPEN" accessLevelId="8388619" accessLevelReason="2" allowReason="0" triggerDevice="m00/rdr01/reader">          <badgeData HIbadgeId="0" LObadgeId="2496" credTmplId="8650756" facilityCode="55"/>       </doorAttr>    </event> </events> ==> acev.log.1 <== 12/06/12 17:47:40.717 LOG_DBG[0355]acev_proc_ev_ack(): Proc Ack Credits 2248 Holdq depth 2 12/06/12 17:47:40.717 LOG_DBG[0390]acev_proc_ev_ack(): Holdq found 1 12/06/12 17:47:40.718 LOG_DBG[0390]acev_proc_ev_ack(): Holdq found 0 12/06/12 17:47:40.731 LOG_DBG[1890]acev_gen_event(): got event id 0x0400001a 12/06/12 17:47:40.738 LOG_DBG[1890]acev_gen_event(): got event id 0x03010109 12/06/12 17:47:40.746 LOG_DBG[1890]acev_gen_event(): got event id 0x0400001f 12/06/12 17:47:40.807 LOG_DBG[1890]acev_gen_event(): got event id 0x01000006 ==> bp_msg.log.1 <== 12/06/12 17:47:40.649 LOG_INFO[3596]handle_device_command(): Command 4140 for device m00/output01/lock 12/06/12 17:47:40.650 LOG_INFO[2202]lock_cmd_handler(): Lock issued on m00/output01 12/06/12 17:47:40.700 LOG_ERR[1211]spi_read_thread(): SPI driver read return ffffffff 12/06/12 17:47:40.704 LOG_DBG[1705]process_card_event(): InterfaceEvent from card 1. IntfType 6, Index 1, Ev 26 12/06/12 17:47:40.705 LOG_INFO[1656]post_raw_intf_event(): Posting raw IntfEvent 0x400001a for m00/output01. EvLen 16, InfoLen 0 12/06/12 17:47:40.705 LOG_INFO[0275]acev_post_event(): ev_len 168 acev_evinfo_t 156 acev_svc_t 172 ix 208 12/06/12 17:47:40.706 LOG_INFO[0186]post_device_event(): Posting Device Event 0x3010109 for m00/output01/lock 12/06/12 17:47:40.707 LOG_INFO[0275]acev_post_event(): ev_len 172 acev_evinfo_t 156 acev_svc_t 172 ix 212 12/06/12 17:47:40.708 LOG_INFO[1767]process_command_resp(): CMDResp: Card 1, Cookie 2000000d, Type 6, Index 1, Resp 1, Infolen 0 12/06/12 17:47:40.708 LOG_INFO[0833]post_command_response(): Posting CmdResp. Command 4140, Dev m00/output01/lock, RespCode 1, AppId 1, SvcId 5, Infolen 0 12/06/12 17:47:40.716 LOG_DBG[1705]process_card_event(): InterfaceEvent from card 1. IntfType 4, Index 1, Ev 31 12/06/12 17:47:40.716 LOG_INFO[1656]post_raw_intf_event(): Posting raw IntfEvent 0x400001f for m00/rdr01. EvLen 21, InfoLen 5 12/06/12 17:47:40.719 LOG_INFO[0275]acev_post_event(): ev_len 173 acev_evinfo_t 156 acev_svc_t 172 ix 213 12/06/12 17:47:40.720 LOG_INFO[0696]reader_ev_handler(): rd_cred:Got all 1 frames. Decoding.. 12/06/12 17:47:40.720 LOG_DBG[1120]rd_cred_get_card_data(): PROCESSING Reader data frames = 1 devtmplid = 8650780 12/06/12 17:47:40.721 LOG_DBG[1123]rd_cred_get_card_data(): Input frm  0 size = 2 12/06/12 17:47:40.721 LOG_DBG[2007]rd_cred_get_dev_cred_ref_list(): Got the dev tmpl id match 12/06/12 17:47:40.722 LOG_DBG[0792]rd_cred_get_card_data_one(): *** size of cred data: 2 12/06/12 17:47:40.722 LOG_DBG[0805]rd_cred_get_card_data_one(): *** tmpl len: 26 12/06/12 17:47:40.723 LOG_DBG[0806]rd_cred_get_card_data_one(): *** tmpl type: 1 12/06/12 17:47:40.723 LOG_DBG[0807]rd_cred_get_card_data_one(): *** tmpl name: 12/06/12 17:47:40.724 LOG_DBG[0809]rd_cred_get_card_data_one(): *** eval mode return: 1 12/06/12 17:47:40.724 LOG_ERR[0855]rd_cred_get_card_data_one(): *** error code is 0 12/06/12 17:47:40.725 LOG_ERR[1154]rd_cred_get_card_data(): *** error code is 1 12/06/12 17:47:40.725 LOG_INFO[0705]reader_ev_handler(): rd_cred: Duress Keys in DevTmpl = 0 12/06/12 17:47:40.726 LOG_ERR[0734]reader_ev_handler(): rd_cred:Cred decode failed. Code 1 12/06/12 17:47:40.768 LOG_INFO[3596]handle_device_command(): Command 4108 for device m00/rdr01/reader 12/06/12 17:47:40.769 LOG_INFO[0970]reader_cmd_handler(): TerminateAccess issued on m00/rdr01. Profile is now 0 12/06/12 17:47:40.830 LOG_INFO[1767]process_command_resp(): CMDResp: Card 1, Cookie 2000000e, Type 4, Index 1, Resp 1, Infolen 0 12/06/12 17:47:40.831 LOG_INFO[0833]post_command_response(): Posting CmdResp. Command 4108, Dev m00/rdr01/reader, RespCode 1, AppId 1, SvcId 5, Infolen 0 ==> dsm_exec.log.1 <== 12/06/12 17:47:40.630 LOG_DBG[0138]simple_dsm_handle_timeout_callback(): Relock Timeout for Door: 0, Name: door01 12/06/12 17:47:40.630 LOG_DBG[0102]dsm_device_lock_cmd(): Lock_cmd for device: m00/output01/lock 12/06/12 17:47:40.631 LOG_DBG[0117]dsm_device_lock_cmd(): done lock cmd 4140 156 12/06/12 17:47:40.632 LOG_DBG[0187]simple_dsm_handle_timeout_callback(): DSM Reader Grant Access Timeout for Door: 0, Name: door01 12/06/12 17:47:40.633 LOG_DBG[0200]dsm_device_reader_cmd():  Reader cmd for device: m00/rdr01/reader 12/06/12 17:47:40.633 LOG_DBG[0226]dsm_device_reader_cmd(): done Reader cmd: 4108 12/06/12 17:47:40.743 LOG_DBG[5327]main(): !!!!! Got some Commtask IPC!!!!! 12/06/12 17:47:40.744 LOG_DBG[4664]dsm_handle_commtask_ipc(): Commtask IPC received!! 12/06/12 17:47:40.744 LOG_DBG[4718]dsm_handle_commtask_ipc(): Device Name: m00/output01/lock, command: 4140, length: 17 12/06/12 17:47:40.745 LOG_DBG[5229]main(): Waiting for Event Input 12/06/12 17:47:40.792 LOG_DBG[5483]main(): Lock Closed Event!! 12/06/12 17:47:40.793 LOG_DBG[5495]main(): Found Lock m00/output01/lock in Door Id: 0 12/06/12 17:47:40.794 LOG_DBG[5639]main(): Type: 2 12/06/12 17:47:40.794 LOG_DBG[0360]dsm_door_thread_input_mesg(): !! Sending Request to Door thread: 0 12/06/12 17:47:40.795 LOG_DBG[5229]main(): Waiting for Event Input 12/06/12 17:47:40.796 LOG_DBG[1174]invoke_dsm(): Type: 2 12/06/12 17:47:40.796 LOG_DBG[1175]invoke_dsm(): In invoke_dsm(), type: 2, input: 2, input_value: 2 12/06/12 17:47:40.797 LOG_DBG[0086]dispatch_door_device_event(): device_type:3 12/06/12 17:47:40.797 LOG_DBG[2381]simple_dsm_handle_lock_input(): Door Id: 0, Simple DSM handle Lock Input 12/06/12 17:47:40.799 LOG_INFO[0275]acev_post_event(): ev_len 296 acev_evinfo_t 156 acev_svc_t 172 ix 336 12/06/12 17:47:40.799 LOG_DBG[0667]dsm_door_ev_gen(): Generating Door: door01 Event Id: 0x01000006, Door Locked 12/06/12 17:47:40.800 LOG_DBG[0514]simple_dsm_find_remove_relock_timer(): Simple DSM Find/Remove Relock Timeout, Door Id: 0 12/06/12 17:47:40.859 LOG_DBG[5327]main(): !!!!! Got some Commtask IPC!!!!! 12/06/12 17:47:40.860 LOG_DBG[4664]dsm_handle_commtask_ipc(): Commtask IPC received!! ... View more

Hi Everyone,   This is an evolution of my CPAM image extract tool that I uploaded back in February.    I was working with someone who was trying to update a number of users at once and they wanted to use the csv import tool to do it.  The problem was there was no export tool that would produce something that could then be imported after the changes were made.   To fill that need I created this. Running the tool   There are a couple things you’ll need to do before it will work.   Get the MySQL password   To  run the tool you’ll need to be able to get the MySQL password for the  CPAM server. When you run the tool the first thing it does is prompt for the password and address of the CPAM server.   To get the MySQL password you’ll need to be logged in as root. Log in as ‘cpamadmin’ and use the following commands:   # sudo su - # grep local.pass /opt/cisco/cpam/properties/cpsm.runtime.properties The output will look like this:   [root@CPAM2 server]# grep local.pass /opt/cisco/cpam/properties/cpsm.runtime.properties cpsm.runtime.store.local.pass=qdaQY1TMr7 [root@CPAM2 server]#   In this case we would want the password to be assigned this value: qdaQY1TMr7 Get the tool  copied onto a Webserver   The  utility is written in php.  You don’t need to know php to use it, but  the CPAM servers don't run php so you'll need to run it on another web  server.      I was able to run it on my PC after installing XAMPP.  I just copied it into the C:\xampp\htdocs directory.  I was then able to use this URL:   http://127.0.0.1/cpam-extract.php   If you copy the file over to a linux system, remember to make it executable.  Here's what that command looks like:   #  chmod +x cpam-extract.php   Usage Notes:   This will try and pull a hundred or so values for the personnel records on the system.  If a user has multiple badges they will appear multiple times.    Note: Some of the fields in a given user's record will depend on the existence of objects like an organization to exist ahead of time.  The import tool will give a warning to let you know if something does not exist yet.  In order for that record to succeed on it's import the object in question will have to be created or the entry in the CSV file will need to have that value removed.   This has been tested with CPAM 1.3.0 and 1.3.1   When the tool runs successfully you will be presented with a "CPAM_export.zip" download.  If the tool is unable to create a zip file (older versions of php don't have zip) it will try to create a "CPAM_export.tar.gz" file.  If neither of those work it will try to offer a "CPAM_export.csv" file.  The csv file won't have any images or the properties file with it though.   To use the import tool, you will first want to unzip the CPAM_export file to your desktop.  The csv import tool is run by going into the CPAM client, then selecting users->personnel.  The Add option at the top of the page has a pulldown that runs the CSV import tool.   The import tool will ask for the import file.  You enter the csv file name.  Leave the "File has header row" box checked.     On the next screen look for a button near the bottom that says "Load Configuration..."  Look for the file in the unzipped contents that ends in ".properties"   When you hit "Next" the system will start trying to process the entries.   Debug levels If you need some indication that the tool is doing something, turning the debug value up will show more and more of what is going on.  If the tool is failing, the debug can show you where.   Debug 0: No text output, it just prompts to download the zip file.   Debug 1: Shows the names and badges of the records it is exporting.   Debug 2: Shows the names/badges and a dot or exclamation point for each field that is filled in for that user.  This is to allow a quick visual indication of which users have more fields filled in.   Debug 3: Adds a Field number/name/value section under each user/badge number listed.   Debug 4: Additionally shows the SQL queries being made.  This option can get quite lengthy.   Debug 5: includes the field mapping table and other control elements.     Feedback I'd  love to get your feedback on how this worked for you.  Let  me know  what you like about it, what you don't like about it, and what   suggestions you have for it.  Of course, I also want to know if you run into any problems caused by the script.   I can't fix it if I don't know it's broken.   This script is not  officially supported by our development team, but I will try to fix it if something is wrong.   Scenario 2 Problem: We have recently installed Cisco Physical Access Manager V1.2.0. We are using the included Badge Designer from Glips Graffiti Editor v1.4. Has anyone had any luck adding a 3 of 9 barcode to the badge design? Solution: Yes, I have attached a document showing the steps to use a custom font with the Badge Designer.  In the doc, it shows using the 3 of 9 barcode font as an example. barcode.doc   ... View more

Hey folks, they just posted IPICS 4.5(1) last night.  Enjoy! Release notes: http://www.cisco.com/en/US/products/ps7026/prod_release_notes_list.html Docs: Install/Upgrade Guide Dispatch Console User Guide Mobile Client Apple iPhone Network Location Register Guide RFSS Network Controller User Guide IPICS Server Administration Guide Download link:     http://www.cisco.com/cisco/software/release.html?mdfid=282977238&flowid=7120&softwareid=282704403&release=4.5.1&relind=AVAILABLE&rellifecycle=&reltype=latest ... View more