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I have a customer who has a Board Pro G2 in Companion Mode with an EQ. A user can login to their OneDrive folder on the WhiteBoard and recall files from within their OneDrive. When the user creates a whiteboard and go to save that whiteboard the op...
Hello,I have a customer who has installed the ISDN GW 8321. They are attempting to register to their VCS Control via H.323. It will not register. When they review the VCS logs, they can see the ISDN GW has attempted to register, but it reports that t...
I have a customer who has deployed a VCS-C/VCS-E in one location and have now acquired a second pair for redundancy which will not be co-located. The round-trip time between the two locations is greater than the alotted time for clustering. Effect...
Our company uses WebEx Connect and VCS. As it instructs the user, I first login to my WebEx Connect account via from the "Company-Provided Accounts" choice selection on the opening screen. Next, I go to the settings menu to configure Voice/Video Ca...
After digging into the admin guide for WebEx Connect I was able to discover that my WebEx Connect UserID was not enabled for UC in any way. Once our admin put my account into the cluster that had UC capabilities assigned I was up-and-running.
