hi there, We are trying to initiate a video call from Webex Teams within Chrome browser on a Ubuntu 16.04 platform.However, when we click on the video call button, there's no response ... how can we troubleshoot further?Below are the steps which we h...

hi team,Screen become sluggish after co-browsing started, tested using IE 11 browser.We are encountering lag issue (between agent & customer) during co-browsing from customer's web pages which consist of the following:1) Web client application using ...

hi team,I'm trying to reserve a PCCE 11.x sandbox but upon ending, there's an error message which states "active (with error)".And activity feed shows lots of error messages in red, activity shows "generating/resetting 13 systems" ..Can someone from ...

hi there,There's a request asking whether it's possible for agent to put REM customer on hold manually and to have a static pic / logo image to be displayed to the REM customer?And what about streaming a video (for advertising/marketing) purposes whe...