James Hawkins
Level 8
Level 8
Member since ‎12-19-2003

User Statistics

  • 1829 Posts
  • 140 Solutions
  • 7370 Helpful votes Given
  • 1282 Helpful votes Received

User Activity

Hello, I have a customer with BE7000M M4 servers which need to be replaced due to reaching End of Support. The recommended replacement is the BE7000M M6 but I cannot find any breakdown of how many vCPU's and how much memory that provides. I would pre...
Hi, I have a UCCX 12.5 system and want to write Custom Variables to CUIC for calls that are terminated during the initial IVR/Menu or whilst queuing for an agent. I have set an On Exception (ContactInactiveException) step which goes to a label which ...
Hello, I have a HA enabled UCCX 12.5(1)SU3 High Availability cluster which was upgraded for 11.6(2). The system is running ok but I am having problems configuring Smart Licensing. I am trying to use the Direct option which connects to  https://tools....
Hello, I have a customer with CUCM and Unity Connection 14.0 which is integrated with Microsoft Active Directory with the UserID mapped to sAMAccountName. The company has been bught by another company and all users are being migrated to the new compa...
Hi, I have a customer who wants to monitor 7821 IP phones registered to Webex and generate an alert if one goes off-line or comes back. I have set up an alert rule in Alerts center that monitors all devices and configured email and Webex space as del...
Community Statistics
Member Since ‎12-19-2003 04:49 PM
Date Last Visited ‎08-16-2023 12:09 AM
Posts 1,829
Total Helpful Votes Received 1231