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James Hawkins
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About James Hawkins
05-06-2022
James Hawkins
Collaborator
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Stats
Member since
12-19-2003
1781
Posts
1162
Helpful
140
Solutions
Certifications
Latest Contributions by James Hawkins
Latest Contributions by James Hawkins
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Re: CUCM 12.5 and Specific License Reservation
Created by
James Hawkins
in
IP Telephony and Phones
04-04-2022
04-04-2022
Thanks Jaime, For anyone else browsing the thread it seems that SLR in CUCM does work in a similar w...
CUCM 12.5 and Specific License Reservation
Created by
James Hawkins
in
IP Telephony and Phones
04-01-2022
04-01-2022
Hi,I have a customer with CUCM 11.5 with only CUWL licenses installed. The users only have one devic...
Removed
Created by
James Hawkins
in
Webex Administration
04-01-2022
04-01-2022
N/a
Call Recording over MRA
Created by
James Hawkins
in
IP Telephony and Phones
11-17-2021
11-17-2021
Hello,I have configured phone based active call recording using Red Box Recorders.Call recording for...
Re: Cisco CSSM || Smart Satellite upgrade process Version 8 Release 202102
Created by
James Hawkins
in
Collaboration Applications
07-15-2021
07-15-2021
Hi,If you have the files on the server you should be able to move them to going into sudo mode by ty...
Re: Cisco CSSM || Smart Satellite upgrade process Version 8 Release 202102
Created by
James Hawkins
in
Collaboration Applications
06-17-2021
06-17-2021
Thanks Roger,I managed to get the system upgraded yesterday after a lot of trial and error and follo...
Re: Cisco CSSM || Smart Satellite upgrade process Version 8 Release 202102
Created by
James Hawkins
in
Collaboration Applications
06-15-2021
06-15-2021
Thanks,So if I managed to upgrade it would break my CUCM licensing!I appreciate the warning. On prem...
Cisco CSSM || Smart Satellite upgrade process Version 8 Release 202102
Created by
James Hawkins
in
Collaboration Applications
06-15-2021
06-15-2021
Has anyone had any luck upgrading CSSM On_Premise to the latest version?In previous versions I think...
Re: Automation ideas for UCCX
Created by
James Hawkins
in
Contact Center
03-17-2021
03-17-2021
Hi,To do this you need to use the CCX system configuration API to modify the competency level set on...
Re: Automation ideas for UCCX
Created by
James Hawkins
in
Contact Center
03-10-2021
03-10-2021
I have used the REST step to post messages into WebEx Teams rooms when calls are abandoned or when a...
Re: CISCO is Awful
Created by
James Hawkins
in
IP Telephony and Phones
03-02-2021
03-02-2021
Well done to those he responded to the OP with patience and dignity. Let's hope he has solved his pr...
Re: CCX Select Resource - Queue Time - Ring Time
Created by
James Hawkins
in
Contact Center
02-28-2021
02-28-2021
Hi Shalid,Your script looks a little odd. Most scripts would use one Select Resource step rather tha...
Re: CUCM/IM&P/Unity Connection 12.5 guest operating system
Created by
James Hawkins
in
IP Telephony and Phones
02-28-2021
02-28-2021
Thanks John - it is reassuring to hear what TAC told you
Re: CUCM/IM&P/Unity Connection 12.5 guest operating system
Created by
James Hawkins
in
IP Telephony and Phones
02-28-2021
02-28-2021
Nithin,Thank you for that link. I am running VMware ESXi 6.7 and I can change the guest OS to CentOS...
Re: CUCM/IM&P/Unity Connection 12.5 guest operating system
Created by
James Hawkins
in
IP Telephony and Phones
02-27-2021
02-27-2021
I have found this article on the VMware site which describes how to update the virtual machine compa...
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Public Statistics
Date Registered
12-19-2003
04:49 PM
Date Last Visited
05-06-2022
12:04 AM
Total Messages Posted
1,781
Total Helpful Votes Received
1162
Helpful Votes Given To
User
Helpful Count
Leo L
19
Nithin Eluvathingal
15
john boxold
5
Mohammed al Baqari
10
Roger Kallberg
15
See all >
Helpful Votes From
User
Helpful Count
Roger Kallberg
20
vrba.tom
10
Mark.Jones(Virt
ualTrainer)
30
ROY SPIRK
10
B@l@ji
5
See all >