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Hi everyone,
I have the follow issue, sometimes when some extension in my environment put a call on hold the moh doesn´t works, after a 1 or 2 seconds works again.
the source is a .wav
some one any idea?
thanks Anna.
Hello,I have configured a sip trunk betwen two CUCM (10.5 & 8.5), i need that extensions from one of them go out through PSTN installed in the other one.When i try make call i see a reor in display, i see in RTMT that call goes through sip trunk conn...
thanks!!,
Today the MOH doesn´t work for no ip phone, we have tested that when any ip pone put call in hold (all of them) we only hear a distorsioned sound but no music.
Thanks Anna
Thanks Jaime,
it is unicast, we don´t test if default works. We have get the logs in RTMT from media service and tufts but didn´t see nothing
thanks Anna
Hello vadelasudhakar,
The problem could be that .wav file has not the correct format and it is the reason don´t upload. Have you ckecked?
-64kbps
-8bit
-mono
-8khz
-U-law
Regards Anna
Hello Joseph,
could you try transfer yor call to internal extension and configured this extension with his fwd to external number??. with it you test if exist a permissions problem (CSS, PTT) betwen CUCM and CUC
Regards Anna
