paul jurkowski
Level 1
Level 1
Member since ‎02-26-2007
‎02-11-2022

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Is restarting the CVP services required when either deleting or changing the variable length? I thought it was but digging through some of the docs I have, I don't see anything offhand. Still on CVP 7.X and ICM 7.5X Thanks.
Any reason why CED wouldn't be showing in RCD or TCD? Have some records that show it, some don't. I made several test calls today and all the values were NULL. Still on ICM 7.5.10/CVP 7.X  and using a GD/CED node. Thanks
Running into an issue where the PIM is crashing between our ICM PG and then reconnecting within a few seconds or several minutes. TAC and Avaya are both working on the issue to figure out why we are getting NULL values that appear to crash the PIM. M...
Does anyone know the difference between the HandledCallsTimeToHalf and HandledCallsTalkTimeToHalf?I'm no reporting guru as a disclaimer but I understand enough of it. I was asked to assist in matching up Cisco to Avaya reporting requirements so I'm t...
C VP 7.0.2, ICM 7.5.8Is it possible to populate the microapp.uui and send that out to another ACD (Avaya) and have them receive this data in the ISDN UUI field. We are using H.323 right now, all the documentation refers to SIP. Any experience or addi...
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Member Since ‎02-26-2007 10:10 AM
Date Last Visited ‎02-11-2022 12:01 AM
Posts 90