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The ESA system locked up and had to be rebooted, after it came back up all searches within Message Tracking give no results. An hour later I received the following critical message
The Critical message is:
An application fault occurred: ('lio.pyx co...
On a Cisco C300v server, all up to date.
I do a search in Message Tracking, and find an email that needs to be released, click the Spam Quarantine link and the redirect throws up a window saying "An application error has occurred and has been logged ...
Okay thanks, but I did find the following error which sounds simple to fix if I knew what service did not start.
trackerd.current
Info: Tracking parser connection refused; service may be down
Mathew
Thanks for replying, sorry I didn't include this
An application fault occurred: ('screen/Message.py _update_bean|171', "<type 'exceptions.KeyError'>", "'access_method'", '[util/Aquarium.py screenLoop|408] [util/InternalLibrary.py inverseExten...