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Have you set the phone service Corporate Directory and enabled it? I would also recomend you setting the Enterprise perimeters directory:Enterprise: URL Directories & Secure Directory URL (XML) • http://X.X.X.X:8080/ccmcip/xmldirectory.jsp (Repla...
I tried this same process but the BOT device still does not show the Cisco Support Field. I installed the latest Device Pack then performed a reload on the cluster. Checked BOT device and Cisco Support Field was not present. I installed latest Tablet...
