Hi,Can the Corporate Directory be updated by integrating with MS Exchange or LDAP?  I'm not sure where you can update the Corporate Directory in CCA?ThanksAshleigh

Hi,We have Smart Call Connector installed and it is working.  However, sometimes it shows a message 'database serrver is down' and all the contacts dissapear?  This only happens for a few seconds and then contacts appear again.  We are using SCC vers...

Hi,Is it possible to hide this account from the view in Smart Call Connector?Thanks

Hi,We are configuring a UC540 and it looks like the 8th LAN port will not work.  We have 7 phones connected and working, when we connect the 8th phone it does not work.  We have swapped cables and phones and ports but this is not the issue.  The 8th ...

Hi,We have recently installed and configured a UC320w and it is working fine.  We are using a SIP provider and we want to enable failover t analogue lines if the SIP line goes down.  Our SIP provider want to PING the UC320w to know when the SIP line ...