Hi ,  Does any have the Query to see a Specific PQ has what are Agents and Attrubites assigned or An Agent Belongs to what all the Attributes and PQ.  We tried writing JOIN Query using multiple tables but ended up in getting wrong result. In my Examp...

Hi ,  In our Lab CVP, today we were not able to deploy / update any applications. Error- "Sorry not a valid Application name" When i go check on status.bat on VXML Server folder. i don't see any applications listed there, it just shows license Ports...

Hi All,  We are integrating CVP with external web Service. When we provide an input its hitting the WS but taking delay to get the response say 10, 15, seconds each time when we make a test call. However getting the success response after the delay ...

Hi,  Has any one faced a situation were PG is getting fail over from one side to other daily at 12:00 AM (start of a day). If yes, pls let me know what could be the cause

Hi,  On a UCCE environment, we are transferring calls  to an external call centers through "rfXXX". and the same external number was documented as its been doing hairpin transferring. I think we cannot see any info regarding this on ICM. Can some on...