I sent a message to support via the website but how do I re-send the email verification when setting up a new account for Meraki-Go?

Is anyone else having this issue and do you have any solutions for this?  We are using a software application that is using port 16011 to open up a map.  Below is what I'm experiencing.  Win XP Pro & Anyconnect = Works Win 7 32bit via wired networ...