Santiago Alvarez, (CCIE # 3621), is the manager of the technical marketing engineering group for service providers in the Network Software and Systems technology group. Since 2000, his main areas of focus have been MPLS and QoS technologies. He has been a regular speaker at Networkers, a periodic contributor to Packet magazine and a speaker in several MPLS conferences. He is the author of the Cisco Press book "QoS for IP/MPLS Networks". Mr. Alvarez holds a bachelor's in computer science from EAFIT University, a master's of science in computer science from Colorado State University, and a master's of science in telecommunications from the University of Colorado at Boulder.
Santiago Alvarez, (CCIE # 3621), is the manager of the technical marketing engineering group for service providers in the Network Software and Systems technology group. Since 2000, his main areas of focus have been MPLS and QoS technologies. He has been a regular speaker at Networkers, a periodic contributor to Packet magazine and a speaker in several MPLS confer