When 1-800 calls are made from VOIP phones they are routed out a gateway over a PRI to a Nortel PBX which then routes it out on copper trks. The call drops in approx 3 minutes. When 1-800 calls are made by PBX phones,They also go out the copper trks ...

Unity 3.1How do I setup a referral ext. When a caller gets into a users mailbox greeting they can press 0 and be sent to a clerk not a malbox. I think you use call handler, but am unsure what/ how to configure.

We are installing 20 - 7940 phones at a new site. The ext #'s are 1000-1039. ( they match the DID #'s).We have 30 phones at another site ( ext 5950 to 5999, These also match the DID #'s. I have two phones setup at my desk , one is ext 1039 ( new site...