hi Viktor, Just trying to understand the issue better, here are my follow up questions:- 1. As per the documentation https://developer.cisco.com/docs/finesse/queue%e2%80%94get-queue/#queueget-queue it says  "If you use this API to get a queue that is...

hi Viktor, Can you try the Queues get list for the users api as mentioned in the below link https://developer.cisco.com/docs/finesse/queue%e2%80%94get-list-of-queues-for-user/#queueget-list-of-queues-for-user Do let us know if you are seeing the same...