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Hi!We have UCCE 12.6.2And all values in /finesse/api/Queue/id equals "-1" when there are not any agents logged in this skill-group.When there are somebody one (even in "not ready") - all's fine.Does anybody knows if it's normally behaviour? And, if y...
Hi @thomas-buchholz According to guide https://developer.cisco.com/docs/finesse/queue%e2%80%94get-queue/#queueget-queueThis API is only supported for a stand-alone Finesse deployment with Unified CCE and not applicable for coresident Finesse deployme...
HelloThanks a lot!For our version of CCMP (12.6.1) another format works, but you message helps me in search:{ "Resources": [ { "Identity": "-1", "Type": "Agent Agent Team Member", "Fields": { ...
