I want to select skillgroup before ICM login.Supervisor don't need to configure ICM SkillGroup member object.Using ctios toolkit, is it possible..?thanks

i will have to change of IPCC servers IP Address.callmanager,ipivr,icm. all componet will be changed.what i have to do..!plz..answer me.

i have some message in ctios server window.---------------------------------------------------ctios-ctios Trace: CNetPort(039D52D8)::ReceiveData, recv, WARNING,, Connection to Host[172.20.33.80], Connection reset by peer. (WSAECONNRESET), Error Num...