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Hi There. Twice now we have changed the time on our IPCC servers (x2) and CallManagers (x2) and when we do this, all incoming calls that are supposed to go to our IPCC greeting script get a busy signal. It appears that all the ports are registered an...
HiI am getting the following Exception when I debug a script, and it hits the "recording" step:"Can not init data sorce for recording; nested exception is: java.lang.NullPointerException"Note: Those are not my spelling mistakes either that is in th...
Hi,What would be the procedure for using a script to record a new announcement (for instance the office is closed for the holidays or something) and automatically replace the existing prompt with the new one and have it go active immediately. I canno...
Here is what works for us using IPCC Express 4.0 Premium edition. We wanted to allow our customer to record custom "prompts" and have them immediately become active, but keeps the old prompts to put back later. This is useful for if the office is clo...
Hi . Actually I was speaking of using scripting in IPCC 4.0, not Unity Directory Handlers. I figured out how to do it though so that our customer can record a message and have it immediately replace an existing prompt. If anyone would like to know ho...
HiCan you post or send me an example of this script? I would like to make one almost exactly the same but I can't get the hang of doing the XML stuff.thanks,Alan
