Hi, Probably you have older firmware on these cameras (from some older magazine stock...) Please take a look on fw ver. 1.0.3 This release includes the following updates: The IP cameras now support Cisco Discovery Protocol (CDP). CDP is useful for th...

Hi, Very likely you are running old firmware on this camera. For VSM 7.9 that you have minimum supported version for this camera is 2.7.1 , however latest available version is 2.10 (and I recommend to upgrade to the latest).   https://www.cisco.com/c...

Hi, 1 - please assure you are checking retention time of the archives stored *after* you change your template. Change retention time in template is working only for new archives, does not apply for files already stored on media partition. 2 - possibl...

Hi, Please start with checking whether your workstation complies with requirements described here: https://www.cisco.com/c/en/us/td/docs/security/physical_security/video_surveillance/network/vsm/7_9/workstation/vsm_7_9_workstation_specs.html#pgfId-44...

Hi, By confirming write-access problems I mean to simple checking if you can 'manually' write something on your filesystem. Simple test is to just run 'touch /media1/testfile' and verify the result  (assuming you have an issue with /media1 partition)...