My question is in this font, information from the system is in this font.Does anyone know where a resource base routing script is I can look at.  I am pretty new at Contact Center scripting but have done some programming and a lot of UNIX scripting. ...

I am new to scripting and need a little help.  I two scripts that do the following.1. A help desk script that will allow the user to stay on line or leave a voicemail for a call back.  For holidays, weekends, and business hours it does all the normal...