Hi,   I've been looking and looking and still can't seem to find a template in CSV format I could use as a file source for TMS.    I have exported the contacts from an SX80 endpoint (XML) and imported it in Excel, then exported it in CSV format but o...

Hi everyone!    I'm wondering if anyone has enough experience/knowledge with the VCS platform to help me figure out how to get out of my current problem...    Basically we have a VCS-C/VCS-E in place. Codecs in the main office register to VCS-C, code...