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When Task routing is configured with Context Service as described in the docs, Social Miner seem to create new customer for every request and polluting Context Service with multiple copies of the same customer. At least it looks like that in the sta...
What is REM compatibility state regarding UCCX? REM documentation only refers to UUCE compatibility matrix.Both 11.0 and 11.5 UCCX Compatibility matrixes list REM compatibility with browsers, etc, but neither specify what is compatible version of RE...
Chrome does not support H.264 yet. RE Mobile documentation says browser plugins support only VP8. What about other browsers? Firefox, Opera, Are there any browsers that do not require transcoding to H.264?
Thank you Robert. I also hope so, would that be official response from Cisco BU? That REM 11.5 is compatible with UCCE 11.0 (that is officially supported by TAC)? Would be nice to reflect it in compatibility matrix(es) and remove uncertainty.
Thank you Edwin, I see that in the docs. Was asking more about H.264 support that is not that clear in the docs. That is if doing web-based app (not mobile) talking to Cisco UC (IP Phone) what % of sessions need to be transcoded. Is it 100% or RE ...
Why audio BW estimate is doubled and what are these both channels to consider? If Tx and Rx, then they are opposite direction, should not add up. Or I'm missing something?
