Ok, I'm having a problem getting my CAR to work correctly. Our customer has an Oracle Application that constantly times out. Their branch office where the employees are working with the Oracle DB (which is at central site) is connected via 128k FR PV...

ladies and gentlemen,We are having a serious problem with our PRI line, when its plugged into the Catalyst E1 6608 blade, its losing its "D-channel" and dropping calls! We've now upgraded to CM 3.1(2c), we have all the latest firmware on the phones, ...

Ok, I'm quite lost on this one, and I've searched the documentation high and low for any known issues, fixes, etc, and I can't find anything. We have a remote office location connected by a IPSec tunnel b/w 2 PIX's, over by an ATM line. We upgraded f...

Hi. We upgraded from CM 3.0(9) to CM 3.1.1 over the weekend and switched our Voice Gateway from a 3640 to the WS-6608-E1 blade on a Cat 6000. All seemed well on Friday night, however, Monday morning problems started popping up as calls in progress wo...

Hi, we have an "in-building" customer who is planning to have their own Call Center. We are looking right now at solutions for them, and I'm a bit confused as to whether or not we can use the Cisco IPCC as a solution. Basically this is going to be a ...