We have full on premise CUCM and Jabber 12.9. Our users prefer to use MS Teams for IM so we are trying to use the MS Teams plugin for jabber that Cisco provides. When i go to place a call it finds the contact by name but it only shows an email addres...

We have users in Eastern Europe and it is common for them to have two last names in their profile. In jabber for Windows you can only find them using the first name entered in the field. For example say the last name is "Smith Jones" you can only fin...