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I started a Packaged Contact Center Enterprise 12.5 about an hour ago. It was stuck at "Setup with Error" state.I tried to end the session, now it is stuck at in the Teardown state and I can't make a new reservation.Can someone remove this stuck ses...
Hello,The default Historical Reporting interval is 30 minutes. I would like to change it to 15 minutes. I believe the interval settings are in the PG Gateway Logical Controller and ICM Enterprise System Information.I started Configuration Manager on ...
I've not received VPN connection info email.The Sandbox setup page indicated there was an error during setup.Please help. Thank you =============== Console output ===============19:38:11 Environment Driver Setup has begun
Beginning sandbox setup
Pre...
CUCM version: 10.5A Cisco 7942 phone has a line with an “Associated Remote Destinations” configured with an external destination number and “Single Number Reach” enabled.There is also a Remote Destination Profile with a line that’s using the same DN ...
Hello,A customer with our call recording solution has UCM 9.2 UCCX 10.5UCM 9.2 UCCX 10.5. The customer would like to tag each call recording with the call's queue/skill.Is this provided by TAPI?Thank you
