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I started a Packaged Contact Center Enterprise 12.5 about an hour ago. It was stuck at "Setup with Error" state.I tried to end the session, now it is stuck at in the Teardown state and I can't make a new reservation.Can someone remove this stuck ses...
CUCM version: 10.5A Cisco 7942 phone has a line with an “Associated Remote Destinations” configured with an external destination number and “Single Number Reach” enabled.There is also a Remote Destination Profile with a line that’s using the same DN ...
Hello,A customer with our call recording solution has UCM 9.2 UCCX 10.5UCM 9.2 UCCX 10.5. The customer would like to tag each call recording with the call's queue/skill.Is this provided by TAPI?Thank you
Hello,A customer with our call recording solution has UCM 9.2 UCCX 10.5UCM 9.2 UCCX 10.5. The customer would like to tag each call recording with the call's queue/skill.Which API is appropriate for this task?Thank you
