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anjeelan
‎05-16-2022

Cisco Employee
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1 Accepted Solution
1 Helpful Vote
10 Replies
5 Replies
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Member since ‎07-15-2015
18
Posts
1
Helpful
1
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Re: IOS VB vs. VVB

Created by in Contact Center
07-03-2018
07-03-2018
Answers marked with ####Missing audio files. IOS VB returned error.badfetch.http.404. VVB (pre patch...

Re: com.cisco.tts-server hotevent not working in VVB

Created by in Contact Center
07-03-2018
07-03-2018
This always worked since 11.5 and nothing to do with ES81. But I believe alternative text for a prom...

Re: CVP 11.5 + VVB + TTS russian language integration

Created by in Contact Center
01-24-2018
01-24-2018
Use ES53 which was released this week. That has another fix for multi-lang where MRCP Msg length was...

Re: MRCPV2 Load Balancing

Created by in Contact Center
03-28-2017
03-28-2017
Dilip,Not sure how IOS-VB will handle when one of the server is unreachable. You can configure a wro...

Re: Courtesy Callback Handoff error

Created by in Contact Center
01-30-2017
01-30-2017
Handoff error can be because of the maximum number of handoffs (i.e.100) is reached. 100 is hardcode...

Re: MRCPV2 Load Balancing

Created by in Contact Center
09-28-2016
09-28-2016
MRCPv2 sessions are setup using SIP. So you could CUSP and have Nuance server in a server group.Simp...

Re: call studio question

Created by in Contact Center
09-28-2016
09-28-2016
Exjun,If you are using 10.5 or later version, you could divide the elements across multiple subdialo...

Re: CVP 11 Studio - Application Name's appearing as "app.callflow"

Created by in Contact Center
09-28-2016
09-28-2016
Gerry,Thank you for the reply. I can take this suggestion to the team and see if this can be improve...

Re: CVP 11 Studio - Application Name's appearing as "app.callflow"

Created by in Contact Center
09-27-2016
09-27-2016
This is expected behavior of CallStudio 11.0. The main flow name is app.callflow.Thanks
Public Statistics
Date Registered ‎07-15-2015 10:45 PM
Date Last Visited ‎05-16-2022 02:39 PM
Total Messages Posted 18
Total Helpful Votes Received 1
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