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Hello Community. We relocated our MDF at one of our sites and when we ran cable, we missed one for one of my cameras. This site was far away from my office, so I didn't get back to run another cable for a few weeks. Well I finally ran another cabl...
Currently running VSM 7.12.0. I have a field laptop that I usually use when installing/configuring cameras on-site. I have been able to log into the cameras directly and view their video with no issues, but when logging into the VSOM via Internet e...
Hello Community,
I ran into an issue with my Cisco VSM system this week. Currently running Cisco VSM 7.12.0. I have the master server (VSOM) on a virtual system, and then I have all of our VSMS servers as physical boxes. Oldest being CPS-UCS-2RU...
Hey guys,This is kind of a reboot of an older thread: https://supportforums.cisco.com/message/3314451#33 but it looks like that thread got old and lost its spark. I'm hoping that starting a new one will create some intrigue. I'm basically having th...
Thank you for the response. I actually got this resolved awhile back via Cisco TAC. Here is the resolution summary from the Cisco engineer: "we needed to change the IP address of the camera and do a replace camera." Almost sounds too simple for wha...
Well, despite the fact that nobody responded, I was able to get a hold of Cisco TAC instead. Long story short, they started a webex meeting and took remote control of my PC. From there they were able to run some scripts on my servers and fixed the ...
Thank you for the response. I did the first step you mentioned although it was called "Enable Protected Mode" on my PC. When I went to the advance tab to enable 64 bit processes, it wasn't an option. I didn't see it anywhere. Are you running Wind...
As a side note, I would like to add that I have searched for an Arecont driver pack on the Cisco web site to see if reinstalling the pack would resolve the issue, but I wasn't able to find the driver pack anywhere.