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What is the best way to play a message to callers when they dial a number within our DID block that has not yet been provisioned? I would like calls to these numbers to be played a message that Unity answers and returns the option of going to the ope...
In Unity 3.1.4 using the optional conversation 1 menus once a caller gets into a mailbox how can they get back to the recorded opening greeting? As it stands now, when they press the * key to back up a level it takes them back to the default Unity me...
I would like to get a specific range of extensions to route to a specific call handler -- not the opening greeting. Nothing too fancy. I would like to treat these callers differently than callers who get passed to the opening greeting.
You can do this by going into the config page for the phone in question via CCMAdmin and the very bottom parameter in CCM 3.3 is "Settings Access"......set that to "disabled" to lock the settings out.
In your situation you should verify the Partition/Calling Search Space settings of the VM Ports to ensure that they have the permission to turn the light on/off.
Getting back to the opening greeting is exactly what I want to happen. But what seems to be happening is that while users are getting back to the opening greeting they are also getting taken back to the default conversation settings in Unity when the...
