About kaitlyn.lafferty

kaitlyn.lafferty · 08-09-2018

Hi - We have a .net application that hosts Finesse (through browser control). On our Windows 7 OS, we are unable to connect to Finesse 11.6, we receive a the "Cannot authenticate with the Notification Service" error. We are able to connect when using...

kaitlyn.lafferty · 08-04-2018

Hi, I have embedded Finesse 11.6 into a thick client CRM tool. the CRM forces IE 11 compatabiltiy mode so i've added a regedit in my IE > Browser Emulation to fix this which has been succesful. However, on some older computers we are receiving the ...

kaitlyn.lafferty · 10-02-2017

Hi Denise,Yes, we are implementing Finesse with Oracle Service Cloud CRM - both which have REST API features. I am working on a proof of concept that we are able to integrate the two and that they can communicate by passing call data (ie. talk time, ...

kaitlyn.lafferty · 09-29-2017

Hi Denise,I am interested in learning more about how we can invoke a workflow to pass information to a CRM tool. Can you provide additional details?thank you!

kaitlyn.lafferty · 08-31-2017

James, did you get an answer on this? I have a client in a similar situation. any information would be greatly appreciated.

Member Since	‎08-02-2017 12:20 PM
Date Last Visited	‎08-10-2018 12:04 AM
Posts	6

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.NET application cannot connect to Finesse 11.6 on Windows 7

Finesse 11.6 Login Error in thick client

Re: Workflow for manual call from Finesse

Re: Workflow for manual call from Finesse

Re: CTIOS end of life for UCCE 11.0